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Resorts World Sentosa - Hotel Michael

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 461

Recent customer reviews

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Very good

8.0

based on
2530 reviews

1973 reviews in English

Value for Money
7.6
Location
8.7
Staff Performance
8.1
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.3
Food/Dining
7.2
All reviews (2530)
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Mike L. Families with young children Malaysia, February 9, 2016
Great experience

Check in fast
10
Overall very good experience , really enjoy the hotel.
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Siti F. Couples Singapore, February 8, 2016
Okay but won't return.

Good location, big and comfortable rooms.
8.3
Our room was big and clean. Really loved the bathroom - wonderful design. However, it was so hard to find halal food options esp within the hotel itself. We could walk out and eat streats asian cafe or bali thai but that was it. So whilst I would have loved to love staying here, I just could not justify it. Plus the pool was quite small and unimpressive for the price.
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Tan S. Couples Singapore, February 7, 2016
Stay only one night nothing to say

Good location,comfort ,quire
9
Not bad
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Maurice G. Families with young children Egypt, January 9, 2016
Location is great while in Sentosa

Location, quiet, management
7.3
The location is convenient to USS and Casino. The staff is not well trained for a five stars hotel. The management tries to correct the mistakes when they are made aware of it ! More supervision is a must to live to the standard of a 5 stars hotel.
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Maurice G. Families with young children Egypt, January 9, 2016
Location

Location, Convenience, management
7
We were there after new years day, so the hotel staff seemed to be a bit exhausted. Some did not live up to the 5 stars rating and made me feel that the hotel was simply charging too much for its location not service. I made my voice heared to management and they tried to correct the wrong! That made me feel a bit better after feeling a bit dissapointed..
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Wong P. Families with young children Australia, January 5, 2016
Nice hotel and great location to attractions

Convenience for meals,walking distance to main attractions,nice hotel
7.7
Excellent hotel with walking distance to main attractions, spacious room ,clean and comfortacble
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Aria G. Families with young children Indonesia, January 5, 2016
hotel cleanliness

location, cleanliness
7
good stay at clean room and very good location
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Faizal J. Families with young children Singapore, December 16, 2015
Good location.

1. Location is nearest to, RWS, USS & Adventure Cove 2. Comfortable room with a good view if it's at a high floor and facing Merlion. ove
8.3
Good stay with family. Booked the special 3D 2N promotion which includes 2 adult tickets for USS, Adventure Cove and SEA Museum. All I need to do was to buy 2 extra tickets for daughters. Given a good deluxe room at the 10th floor with the view of the monorail station and Merlion. Can be a bit noisy when the train passes by but still bearable. Liked that it faced the Merlion and Movenpick Hotel. One inconvenience that you may have to face is the long queue to check in. Took us almost an hour of queuing up to check in. Nevertheless, the front desk staff deserved a compliment for their service. Polite and patient when responding to queries. I think the long queue is a perpetual problem. Faced the same situation in our previous visit. We had a deluxe room which was comfortable and looked clean. There's a small balcony attached to the room which faces the Merlion. Bathroom was spacious and clean too but with only a shower facility. No opportunity to try out room service because no halal food. Perhaps the hotel management may want to consider some halal dishes for their guests. Nevertheless, not a problem to get halal food because halal restaurants are available around Sentosa.
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Siam W. Families with young children Malaysia, December 16, 2015
Traveling with young children

Location, comfort, friendly staffs
8.3
Long queue and very slow check in process. Should do something to improve the check in process. Hotel staffs are friendly and helpful. The swimming pool is small. Bed is comfortable and room is quiet, we had a good rest after a tiring day. Overall, the stay was good and the kids enjoyed it.
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Antonius H. Families with young children Singapore, December 16, 2015
Excellent Place

Clean, value of money and excellent
10
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