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Resorts World Sentosa - Hotel Michael

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 476

Recent customer reviews

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Very Good

8.0

based on
727 reviews

Value for Money
7.6
Location
8.8
Staff Performance
8.0
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.3
Food/Dining
7.2
Families with young children (727)
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Heng Y. Families with young children Malaysia, September 12, 2014
Good and Comfortable

Accommodation, Food and Entertainment
8
Good!
Heng Y. Families with young children Malaysia, September 12, 2014
Good and Comfortable

Accommodation, Food and Entertainment
8
Good!
Tingting, P. Families with young children Singapore, September 12, 2014
Comfy & rather clean rooms

Value for money, great location, impressive mini bar
8.3
Other than some crumbs left on e sofa & carpet, the room was well kept & clean. For a 4/5 star hotel, it's a pity that there wasn't anyone at e pool service counter to give out towels as well as insufficient towels which needs replenishing. Running out of towels & giving e reason that guests have been bringing back towels isn't a valid reason for running out of towels. Other than that, it's was nice staying at e hotel with excellent location and rather good service. We got upgraded to a suite when we booked via agoda for the multi package deal.
Hui Y. Families with young children Singapore, September 12, 2014
Hotel Michael

Convenient location, value for money, good service
7.7
Convenient location. Within short walking distance to attractions such as SEA Aquarium and eating places. Also near to Imbiah Station
Tingting C. Families with young children Singapore, September 6, 2014
It's nice hotel, but can be better

big bed, good location, good service
8
It was a pleasant stay, but many areas for improvement. I was given a choice to upgrade to a premium suite with a fee.. and i took the offer. but to my disappointment, the bathtub was choked and dirty. although it was a very spacious and luxury bathroom, how to bath in the choked bathtub. after the feedback, the hotel changed another suite for me. but i waited in the first room for about 1 hour.. Secondly, the hotel has a quite a small swimming pool. not really matching the image of the hotel. there was limited view too. you will be facing the 'back' of the universal studio or another hotel, unlike you can enjoy the pool view or harbour view when stay at hard rock hotel. Overall the room deco and bathroom was luxury and comfortable.
Helen F. Families with young children United Kingdom, September 5, 2014
Great location

well equipped hotel, close to everything, helpful people
8.3
Mark A. Families with young children Philippines, September 3, 2014
Worth coming back!!!

Near Universal Studios and Sentosa Park
8.3
VERY SATISFIED
May W. Families with young children China, August 27, 2014
Recommended hotel

Convenient location, nice staff.
9.7
Yee M. Families with young children Hong Kong, August 12, 2014
staff impolite, not helpful, room so small
3.7
I will not come again...the room really so dirty & small. Room service are so impolite
Xing X. Families with young children Singapore, August 8, 2014
Nice hotel with lot of local food around

Location, clean, friendly staff
8
A wonderful stay at hotel, near the attractions on Sentosa island, walk distance, free train from vivo city. A lot of restaurant around the hotel with choices of food.

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Customer Reviews - Resorts World Sentosa - Hotel Michael, Singapore

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