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Resorts World Sentosa - Hotel Michael

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 461

Recent customer reviews

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Very Good

8.0

from 2408 reviews

Value for Money
7.6
Location
8.7
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.2
All reviews (2408)
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Ma T. Couples Philippines, August 27, 2015
Good location near the universal studio

Location, clean hotel and near all amusement park
7.7
Basically ok but i lost my ring in the room, very sad!
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Han Y. Business travelers China, August 20, 2015
Nothing impressive apart from location

Low quality service, bad value for money, bad room service
5.7
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Hock E. Families with young children Singapore, August 14, 2015
Disappointing stay

Location
4.3
Rooms decorations are disappointing, not tastefully done at all. Completely not qualified to be of 5-star hotel. Balcony is so narrow at a fat person cannot even get it - it should not be classified as balcony in the first place. Wifi is not free, which is again very disappointing. Pricing is extremely high. Will never want to stay there again.
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Huong N. Families with young children Vietnam, July 3, 2015
Great hotel!

Bedroom, place, nice staff
9
Great hotel and will come back. Receptionist is very nice!
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Luoying C. Couples Singapore, July 2, 2015
Wonderful service

Design, comfort, service
9
We got a free upgrade to the deluxe suite and the service was fantastic
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Siew L. Families with young children Singapore, June 28, 2015
Stay at Hotel Michael

Nice clean room; spacious bath room
10
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Darren H. Families with older children Australia, June 27, 2015
Sentosa Flythru

Large room, comfort and locality
9
Wonderful stay in luxuriously comfortable room
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Benadeo A. Families with young children Indonesia, June 25, 2015
Hotel with excellent location but terrible checkin

Location, room space, check out process
8.3
If you want to explore sentosa island in singapore then this is the hotel for you. Hotel Michael is the cheapest compare to other RWS hotel but you still can get the spacious room and the strategic location to access the most interesting tourist places in sentosa like USS, S.E.A Aquarium, Water Cove, Crane Dance, Wings of Time etc. Not to mention the hotel also close to convenient store, many-many places to eat, and monorail station that can take you in and out sentosa island. Like i said, this hotel has the excellent location if you want to explore sentosa. My bad experience is only at the check in process. I almost spend 1 hour at the check in counter to get a room. Half hour to register and half hour just to get a key. OK we traveled in high session period but they should anticipate it, right?
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Gilbert N. Families with young children Indonesia, June 23, 2015
EXCELLENT EXPERIENCE

Perfect location, good facility, friendly staff
8.7
It was great. Our room just upgraded to premium when the reception staff knew that we stay for my daughter 5th birthday. The room and facilities were just perfect.
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Vivian L. Families with young children Singapore, June 14, 2015
Best services staffs and housekeepers.

Comfy ambience room, Good location, Understanding staffs/housekeepers.
10
Great stay! However, we hope next times there is free Wi-Fi provided.
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Customer Reviews - Resorts World Sentosa - Hotel Michael, Singapore

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