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Resorts World Sentosa - Hotel Michael

8 Sentosa Gateway, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 476

Recent customer reviews

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Very Good

8.0

based on
2157 reviews

Value for Money
7.6
Location
8.7
Staff Performance
8.1
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (2157)
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Heng Y. Families with young children Malaysia, September 12, 2014
Good and Comfortable

Accommodation, Food and Entertainment
8
Good!
Heng Y. Families with young children Malaysia, September 12, 2014
Good and Comfortable

Accommodation, Food and Entertainment
8
Good!
Tingting, P. Families with young children Singapore, September 12, 2014
Comfy & rather clean rooms

Value for money, great location, impressive mini bar
8.3
Other than some crumbs left on e sofa & carpet, the room was well kept & clean. For a 4/5 star hotel, it's a pity that there wasn't anyone at e pool service counter to give out towels as well as insufficient towels which needs replenishing. Running out of towels & giving e reason that guests have been bringing back towels isn't a valid reason for running out of towels. Other than that, it's was nice staying at e hotel with excellent location and rather good service. We got upgraded to a suite when we booked via agoda for the multi package deal.
Nadir K. Couples Pakistan, September 12, 2014
free upgrade to Deluxe Suite

room, cleanliness and location
7.7
we reached 9 in the morning as requested earlier asked for the early check in,but were refused. finally we checked in at 3pm but surprisingly and luckily were upgraded to deluxe suite which was quiet nice.
Hui Y. Families with young children Singapore, September 12, 2014
Hotel Michael

Convenient location, value for money, good service
7.7
Convenient location. Within short walking distance to attractions such as SEA Aquarium and eating places. Also near to Imbiah Station
Wee B. Families with older children Malaysia, September 7, 2014
Very pleasant and comfortable

Friendly and helpful
8.7
Tingting C. Families with young children Singapore, September 6, 2014
It's nice hotel, but can be better

big bed, good location, good service
8
It was a pleasant stay, but many areas for improvement. I was given a choice to upgrade to a premium suite with a fee.. and i took the offer. but to my disappointment, the bathtub was choked and dirty. although it was a very spacious and luxury bathroom, how to bath in the choked bathtub. after the feedback, the hotel changed another suite for me. but i waited in the first room for about 1 hour.. Secondly, the hotel has a quite a small swimming pool. not really matching the image of the hotel. there was limited view too. you will be facing the 'back' of the universal studio or another hotel, unlike you can enjoy the pool view or harbour view when stay at hard rock hotel. Overall the room deco and bathroom was luxury and comfortable.
Chin Y. Couples Malaysia, September 5, 2014
Decent stay with free upgrade

free upgrade, number of crowd is decent, located vert near to evrything
9.3
Its a very decent staycation, out of the city and good place to relax. Bed is comfy and wash room is good. lack of "free" power plug and need to pay for tv and wifi service. Could have at least provide some local chanel.
Helen F. Families with young children United Kingdom, September 5, 2014
Great location

well equipped hotel, close to everything, helpful people
8.3
Nur I. Couples Singapore, September 4, 2014
Spacious

Friendly Staff
8
Check in is easy. Spacious room.

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Customer Reviews - Resorts World Sentosa - Hotel Michael, Singapore

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