hotel review guidelines
You can earn 500 rewards points for writing a review of your hotel stay. To ensure you receive your points it is important that you make sure your review is at least 50 words and that you follow these simple guidelines for writing a good Agoda review.
The best reviews are honest, calm, non-biased and open-minded accounts, backed up by real experiences and examples. An unfavorable account can be as helpful as a rave review but should never be a rude or obnoxious rant. Remember that every person is different and likes different things. Your review should help other travelers decide whether a hotel is right for them.
Try to make your review as thorough as possible and include any authentic experiences you had or odd quirks you found that you wouldn't know unless you had visited the hotel. These lesser-known tidbits of info aren't published in guidebooks and are often the most interesting things for potential customers to read.
We will not approve a review unless it is:Family-friendly
No profanity, threats, prejudiced comments, hate speech or other non-family-friendly content. No reports of deaths, violent criminal activity or participation in drug-related activity.
One review per stay at the hotel
Agoda allows only one review per customer for each stay at the hotel. Note: if you'd like to update a review, please contact us; we'll remove your previous review and let you know how/when you can submit a new one.
Original
No quoted material from other sources, no material published elsewhere, including other travel review sites.
Appropriate
No personally insulting language or descriptions, no smear campaigns and no irrelevant content, unhelpful to travelers and their decision to stay at this property.
Non-commercial
No self-promoting commercial web addresses or e-mail addresses. We reserve the right to reject any URL included in a review for any reason.
Written with standard e-mail etiquette
No reviews written in ALL CAPS, HTML tags or excessive typographic symbols. Please note that some text and paragraph formatting, including lists, will not appear in hotel reviews.