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Riad El Faran

156 Derb El Faran, Sidi Hamed Soussi, Medina, Marrakech, Morocco 40000 (Show on map)

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Riad El Faran Marrakech - Patio

"The interior setting, staff friendliness and service...."

  • Nathan, Australia
  • April 17, 2014
  • Hotel Area: Medina
  • Rooms: 5
  • Free Wi-Fi
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Riad El Faran Marrakech - Guest Room Riad El Faran Marrakech - Guest Room Riad El Faran Marrakech - Bathroom Riad El Faran Marrakech - Bathroom Riad El Faran Marrakech - Bathroom Riad El Faran Marrakech - Bathroom Riad El Faran Marrakech - Bathroom Riad El Faran Marrakech - Bathroom Riad El Faran Marrakech - Balcony Riad El Faran Marrakech - Balcony Riad El Faran Marrakech - Patio Riad El Faran Marrakech - Hotel Exterior

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Room Types
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Rates
Standard Double Room
Superior Double Room
Family Room

 

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Riad El Faran Marrakech - Guest Room
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Riad El Faran Marrakech - Guest Room
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Riad El Faran Marrakech - Guest Room
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Riad El Faran Marrakech - Guest Room
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Riad El Faran Marrakech - Guest Room
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Riad El Faran Marrakech - Guest Room
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Riad El Faran Marrakech - Guest Room
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Riad El Faran Marrakech - Guest Room
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Riad El Faran Marrakech - Guest Room
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Riad El Faran Marrakech - Guest Room
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Riad El Faran Marrakech - Guest Room
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Riad El Faran Marrakech - Guest Room
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Riad El Faran Marrakech - Guest Room
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Riad El Faran Marrakech - Guest Room
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Riad El Faran Marrakech - Guest Room
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Riad El Faran Marrakech - Bathroom
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Riad El Faran Marrakech - Bathroom
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Riad El Faran Marrakech - Bathroom
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Riad El Faran Marrakech - Balcony
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Riad El Faran Marrakech - Patio
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Riad El Faran Marrakech - Hotel Exterior
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Riad El Faran Marrakech - Swimming Pool
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Riad El Faran Marrakech - Swimming Pool
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Riad El Faran Marrakech - Restaurant
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Riad El Faran Marrakech - Lounge
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Riad El Faran Marrakech - Patio
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Riad El Faran Marrakech - Hotel Interior
Hotel Interior
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Riad El Faran Marrakech - Patio
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Riad El Faran Marrakech - Patio
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Riad El Faran Marrakech - Hotel Interior
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Riad El Faran Marrakech - Hotel Interior
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Riad El Faran Marrakech - Patio
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Riad El Faran Marrakech - Patio
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Riad El Faran Marrakech - Patio
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Riad El Faran Marrakech - Patio
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Riad El Faran Marrakech - Patio
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Hotel Features
Facilities

24-hour room service

airport transfer

babysitting

concierge

laundry service

meeting facilities

restaurant

room service

safety deposit boxes

salon

tours

Wi-Fi in public areas

Sports and Recreation

outdoor pool

  
Internet in Rooms

Free WiFi access

Parking

car park

  

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Renovated in 2009, the Riad El Faran guarantees guests a pleasant stay whether in Marrakech for business or pleasure. Set 1.0 km from the excitement of the city, this 4-star hotel commands an excellent location and provides access to the city's biggest attractions. For those of you who want to venture out, Hammam Bab Doukkala, Fondouqs, Ali ben Youssef Mosque are just some of the attractions available to visitors.

At Riad El Faran, the excellent service and superior facilities make for an unforgettable stay. Guests of the hotel can enjoy on-site features like babysitting, meeting facilities, laundry service, salon, 24-hour room service.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience, with hair dryer, shower, coffee/tea maker, bathrobes, internet access – wireless (complimentary) in each room. The hotel's outdoor pool are ideal places to relax and unwind after a busy day. Whatever your purpose of visit, Riad El Faran is an excellent choice for your stay in Marrakech.
Renovated in 2009, the Riad El Faran guarantees guests a pleasant stay whether in Marrakech for busi ... see more
Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-4 year(s)
Must use an extra bed

Guests over 4 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
20 USD

Check-Out
12:00 PM

Distance from City Center
1.0 km

Distance to Airport
6.0 km

Earliest Check-In
02:00 PM

Number of Restaurants
1

Number of Rooms
5

Parking Fee (per day)
4 USD

Reception Open Until
08:00 PM

Room Voltage
220

Time to Airport (Minutes)
20


Recent customer comments

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Fantastic

8.2

from 27 reviews

Value for Money
8.3
Location
7.3
Staff Performance
8.7
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.5
Food/Dining
7.9
All reviews (27)
Nathan L. Couples Australia, April 17, 2014
A hidden short whirlwind

The interior setting, staff friendliness and service.
7
The Riad is a great option - but by far the biggest issue is finding it. You should call the Riad before arriving. Being a seasoned traveller, I knew of the potential for difficulties from "friendly" locals. We caught a taxi from the airport, who dropped us off at the closest junction, and he told us to walk the rest of the way. Depending on how you see it, the "friendly" local boys will aggressively suggest they help you navigate into the streets. Of course the fear is that they will lead you into an incorrect Riad / demand a fee / harvest your organs. If you end up choosing this Riad, you MUST call them before arriving, and let them know to meet you at the Junction. Forget trying to find it yourself as there are a series of dark, winding hidden and somewhat scary alleyways. Google Maps shows the incorrect location. We followed Google Maps there, walking 10 mins followed by 3 aggressive locals all claiming to represent the Riad. It's quite stressful. The actual Riad is beautiful inside. The staff and owners are friendly and they make sure you have a nice stay. This is a great pick for a memorable trip to Marrakech.
Heather H. Couples United Kingdom, January 31, 2014
Perfect location&hosts felt like friends

The warm welcome. The staff would attend to your every need. Rooms are large&comfortable
8.7
Positives- welcomed with transfer pick ups&greeting from the parking with short walk to Riad. We were greeted by Rashan (hope this is correct saying) &his wife who were always smiling, friendly&welcoming. They spoke little English, therefore we mainly communicated with nods&gestures, but we got by. Had no official greeting from the manager? Unlike all the other reviews. I think we passed him on the stairs, but he did not officially introduce himself- which was a shame! The staff can not do enough for you here! Particular thanks to Abto who on several occassions escorted us to different places&picked us up Rooms are amazing! We stayed in the Green one- large double. Bathroom tub is huge! You always feel as if the staff are out to help you! Even if they struggle to communicate- shame the manager can not pay for them to have lessons as they are such lovely people. I would not recommend booking tours through the Riad~ we did this x2 & had trouble. On the desert trip to Zagora (2 nd we had to drive around another 450km (14hour drive) then due to the language barrier the drivers boss rang asking if we could lend him £50 for fuel & he would give it us back. When we go back the driver didn't understand us when we asked for money& he said "Riad, ask Riad" We tried to sort it with the Riad (as we did book through them) &still did not get our money back! As we were told we had to pay this. The communication barrier was hard& it looked bad on the Riad, although we know it was not the staffs fault, they did their best. However I feel the manager could have possibly been around more to resolve issues such as this. I would not have booked this tour if I knew there would have been problems& I feel they took advantage of our trusting nature to lend the money.
Bernard S. Couples Canada, January 28, 2014
Top Service, Quiet, Clean, Comfortable

Top Service, Quiet, Clean, Comfortable
9.3
So far we seem to be having great success with our choice of accommodations in Morocco. Riad El Faran was no exception and deserves a much higher ranking that is currently shown. Set off in a quiet part of the medina, it provides total comfort with easy, mostly walkable, access to the top attractions of Marrakesh. If you contact this Riad in advance, they will send someone out to meet you, an important service in all medina based accommodations. A basic Moroccan breakfast is provided supplemented with the occasional fresh fruit salad. We stayed for dinner one night with little advance notice and it was delicious and reasonably priced. They will serve you meals wherever you wish. There are some comfortable lounge areas on at all levels including the terrace. Wifi is available throughout. The Riad itself is tastefully decorated in with traditional Moroccan accents, is well maintained and kept very clean. Service was exceptional. All staff members are happy to see you and we had no difficult being understood in either English or French. They will arrange anything you want at only the cost of the service; i.e., Rashid went to the bus station and bought our tickets to Essaouira for us and came with us to the bus station when we left to make sure everything went well. He gave us the highest compliment in saying we were like his mother and father (I’m glad he didn’t say grandfather and grandmother)! The highlight of their service was when my wife wanted to go to a hammam. She asked one of the cleaning ladies where she could go. Much to her surprise and delight, one of these young ladies took her to a true Moroccan hammam instead of one of the regular tourist spas as well as shared her personal supplies. She got to share this incredible experience with only local women. In summary, you would do well to stay at Riad El Faran.

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Marrakech
2 nights (25 Apr – 27 Apr)

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