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Recent customer comments

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Very good

based on 64 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.5
  • Location 9.3
  • Room Comfort/Standard 6.9
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 6.2

kate A.
United Kingdom
January 04, 2014
an experience i don't want to go through again
location, that's all.
from the outside, and even from the lobby, it looked pleasant. the staff seemed stressed and disorganised. i'd booked in 9 of us over 4 rooms, and each one of us were, to put it politely, less than satisfied. my room had a window that had metal sheeting over it with very tiny strips, that was the elevator shaft. it being new years, it was a very busy oft throughout the night! our air conditioning wouldn't go below 23. so with no windows and no air conditioning it was horribly claustrophobic in there. there were no complimentary toiletries, our bath was dirty and so were our towels. upon leaving, we asked the 2 staff behind the desk if we could leave our bags. without looking up they told us to "go ahead, the door was open". when collecting our bags, same rile applied. we walked behind the desk where our bags were, took them, and as i left i said "thank you, i hope you don't mind but i've stolen a bag" to absolutely no reply, just a hand wave. terrible hotel. shame because the location was excellent.

Simon K.
United Kingdom
December 09, 2013
Great location
location, location, location

Pedro O.
May 24, 2013
No problems
Location,location ,location

William J.
United States
April 28, 2013
great location,good value

Agnes C.
United States
April 18, 2013
Bad experience
None at all

Fabio D.
September 05, 2012
good position, just 300 mt far from the Ramblas
position, kindness, clean
we stayed 2 nights at Rialto's and we felt very confortable.. good position

Agata S.
August 27, 2012
Great location but don't go there!
The hotel is old and hasn't been renovated for ages. The walls are very thin & we could hear the cleaning ladies all the time. The window had a view on walls and there was garbage around.What can convince you not to go there is that you can find a cockroach in your bath and i guess u don't want to pay 111 euros a night for that and without breakfast. By the way,in the reception they just smiled when we mentioned the cockroach!

Maria G.
July 02, 2012
Really great value for an ideal location!
Location, clean rooms, great price
the hotel is ideally situated, really... just a couple of minutes to either jaume or liceu metros... ideal for exploring the gotic quarter, and can easily make it into raval or walk down to barceloneta. we were very pleased! the only con was that there was no free wifi in the rooms; you have to pay and use it in the lobby. there was also a really unpleasant smell coming from the a/c vent in our room (maybe had something to do with the low price?). we only stayed one night so it was alright.

Warren E.
United Kingdom
June 14, 2012
Enerything you needed for a city break!
Great Location
We had a twin room. Ensuite fine, not much storage space. Clean and breaksfast was good. Location was brilliant in the heart of everything. Free walking trip would highly recommend from the hotel. All in all a fab stay. Wonderful city!

Christine C.
United Kingdom
June 12, 2011
Welcoming reception area and pleasant staff
Closely situated to Barcelona Cathedral (where the clock strikes evey 15 minutes!) and Las Ramblas
it was equally as friendly a reception as the originally hotel. whilst we did not see the rooms at the rialto the ones at gotico were well appointed and clean with a small balcony overlooking the quaint street. would stay in either of these hotels again.