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Recent customer comments

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based on 624 reviews
  • Hotel Condition/Cleanliness 6.2
  • Facilities 6.0
  • Location 7.3
  • Room Comfort/Standard 6.8
  • Service 6.6
  • Value for Money 7.5
  • Food/Dining 6.0

August 22, 2012
Great location but bad facilities
Cheap and affordable
This was not satisfactory for me as, I manged to stay for only two nights. That was when there was no power to the building and we were moved to another hotel and did not come back again.

Michael A.
United States
August 21, 2012
Hotel was shut down when I arrived
Was guided to another hotel owned by this hotel
was just a little leary when i arrived at the richmond to find out it had been shut down. the bright side was i was directed to the jormand suites a few short city blocks away on the same street. comfortable room, washer needed replacing however. near downtown dubai and al khalifa metro station. nice staff who were always willing to be of service. also the jormand lost power for a few hours but was directed to another jormand suites in back of the citymax hotel until power restored (need a working ac unit). beware of dubai summer heat its deadly for those as myself being an american from the ne not used to this torture.

August 19, 2012
Average hotel but poor facilities
Rooms was spacious, close to general goods store and service station
The hotel is in a convenient local and most all of the taxi drivers know of this hotel. The problem I encourtered with this stay and it might just have been in room only that the toilet seat was cracking and not too secure, the door lock to the room required some maintenance. Another point I should was the fact that kitchen item where old and would need changing. Other than that, the staff is very friencdly and will do whatever is in their power to assist you if you have any issues and they are very quick to sort problems out.

irshad H.
July 29, 2012
Ok Hotel
value for money comparitive cheaper room rates
its an ok hotel for a short stay. the check in takes longer than usual. i waited for half and hour to get the room key as room was not ready. so much repair work needed to be done in washroom and kichenet.

Mari L.
July 28, 2012
very accomodating staffs and receptionists
the way they designed the rooms.
as what i have observed during my stay in this hotel, i was able to completely relaxed with no disturbance at all. all the staff in this place was so accomodating especially their front desk. all their services were good enough. staffs are so helpful in so many ways. i would be grateful to recommend this place to my friends who are coming for vacation.

July 16, 2012
Good location
Reasonably priced but needs a lot of improvements---service and facilities alike.

Mohamed A.
United Arab Emirates
July 13, 2012
Near to shopping area
I like this hotel it's near to every things plus this Hotel is value of money

Nevil G.
July 12, 2012
Superb Location
Very close to the places I need to visit
Its a Service apartment cum hotel so one cannot expect much as he/she would from a hotel. The room was new with automatic keylock system. It had a refrigerator, washing machine and also a Microvawe.

Joemel B.
July 10, 2012
affordable rate, yet still a pleasant stay...
It was mainly a residential apartment, made hotel, etc. It is very affordable. It has one of the inexpensive hotel in Dubai, yet the quality of the room is never sacrificed... The location is also great since it is located in Bur Dubai, which made things easily accessible. The room is clean and very spacious. Though improvements to the airconditioning system has to be considered. The equipment like fridge, microwave are a bit old, but usable.

July 09, 2012
Reasonably Priced
Located near Burjuman and some shopping areas---it's a plus. Reasonably priced hotel. We requested for better air-conditioning in the room but we were told that they are currently undergoing a renovation. Nevertheless, the stay was still okay and we hope that better service will be provided in the future.