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Recent customer comments

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based on 623 reviews
  • Hotel Condition/Cleanliness 6.2
  • Facilities 6.0
  • Location 7.3
  • Room Comfort/Standard 6.8
  • Service 6.6
  • Value for Money 7.5
  • Food/Dining 6.0

7.7 Khushboo D.
May 29, 2012
Great Hotel for people on transit !
Friendly staff, comfortable and spacious rooms
great hotel for travelers on budget, family friendly, with close access to great restaurants and metro station. clean rooms with great facilities and very helpful staff. quick service for requests of up gradation and welcoming assistance for flexible check in timing. room service is also pretty pleasant and quick, though much options and variety aren't available but provides for all basic needs and excellent service for a 3 star!

6.7 Foad S.
May 23, 2012
Good Hotel Apartments
simple, location ok
Staff were very friendly. Location of the hotel was good. Two elevators in the hotel for easy access to rooms. poor wifi, I bought for an hour, but couldn't use it at all, was to slow.

6.3 Joemel B.
May 23, 2012
Simple yet conveniently located....
there is nothing much to say about this hotel/apartment.... aside from it being simple, it is conveniently located to establishment that anybody wants to visit in dubai... also accessible to taxi, metro and bus. a few minute walk to clubs and pubs....

5.3 John H.
United Kingdom
May 21, 2012
Cheap, Big Room, Grubby, Good reception staff
Cheap, Not far from Burj Kalifa, friendly staff.
Picked this place because it was very cheap -which is a bargain for Dubai. I got a taxis from Airport to hotel which cost about $10. So not far. Carpet outside hotel is filthy and dusty. Reception staff are really very good, Rudy was very friendly and professional. No problem with early book in. Room was big and clean. Blanket on bed very old. Sheets were clean. No plugs in sink or bath. Bathroom was reasonably clean. Air conditioning worked fine. Small kitchenette. Few facilities but sufficient. Gym was minimal with old equipment, pool was shabby but fine. So far hotel was pretty good. Bear in mind it is a 20mins walk to metro, in day time heat is unbearable so best to take taxis. Taxis are cheap in Dubai. Only take government taxis. None government taxis will rip you off. The negative problems with this hotel apart from shabby appearance and run down look is the restaurant. Food was vile. I had a salad which had frozen feta cheese, a stale biryani, oily chicken curry, it is also filthy - table clothes are not changed and rice and left over food on chairs and table clothes. Really disgusting, I've never been in such a filthy restaurant. Toliet was dirty too. I only ate in restaurant 2 days. The rest of time ate at the Mall or bought food at supermarket which is on way to metro. I would recommend this hotel as it is probably one of the cheapest in town for those on a budget. Just don't eat at restaurant and take taxis to move around otherwise you could get heat stroke.

8.3 Qamar I.
May 21, 2012
Best Service at the Best Rates
Quality offered at price
Relaxed enviornment not in conjuction of city traffic and still not far from the city and Metro facility good place to saty and a very good price,

4 Mohamed K.
May 21, 2012
i'm not too much happy
the room is big but the A/C not working properly and faded decoration
the room is big but the A/C not working properly and faded decoration and it seems no maintenance is conducting

5.7 William B.
May 16, 2012
Very basic
Location, parking
not a great hotel by any standards. quite musty smelling, old run down furniture and appliances, dirty in places, old stained towels and bed linen. only have one towel in room and always have to ask for a second towel. has free parking facility. i guess in terms of cost, you get what you pay for, but certainly i would only recommend this hotel if you are using it for a quick sleep or somewhere to stay last minute- there are many better places nearby for similar cost.

9.7 srohce A.
May 16, 2012
Remarkable Hotel
I can describe obtain in 3 words; Brilliant, Brilliant, Brilliant. We had a lovely time at the Richmond . The apartment was so comfortable and spacious. It was cleaned regularly and complimentary items were replaced every day. The Front Office staff was so Good and Nice specially the Morning Staff(Sorry Forget the Name otherwise I mentioned the name). A supermarket near the building was very handy to buy ingredients. I love to stay again in Richmond.

6 Alver M.
May 16, 2012
good location but small room
good location, clean, affordable rate
the room was slightly smaller than I expected but was clean and orderly, apart from the dishes in the cupboard which seemed a little slick with some grease. location is good, accessible to malls and metro station. The restaurant in the lobby delivers food to the room but the quality was not very good and the portions were quite small for the price. best to eat outside, some good Indian restaurants are within walking distance. also, there was only soap in the bathroom and not much else is provided in the room.

6 Imran P.
May 14, 2012
Lovely hotel and service with a smile
quiet location
was ok with few guest in the lobby / floor, stay was good with minimum interaction with any other guests, warm colours acceptable furniture etc