2015
Very good 7.7
Based on 1020 reviews

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About Richmonde Hotel Ortigas

Description

Located in the heart of Manila, this hotel exudes an air of traditional luxury with finely furnished and equipped rooms that feature rich interiors. Richmonde Hotel Ortigas features a fully equipped business center staffed with professional secretarial assistance for the executive’s convenience. After a busy day at the office, the hotel's massage and fitness services seek to rejuvenate any aching bones or clouded minds. The Richomnde grill serves an array of hearty cuisine to enjoy with friends, families, or colleagues before sampling some of the hotel's exquisite cocktails at the Exchange Bar. Whatever the reason for your stay, Richmonde Hotel Ortigas will make it a good one.
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Features

Internet access

  • Free Wi-Fi in all rooms

Getting around

  • Car park
  • Airport transfer
  • Rental car

Things to do, ways to relax

  • Fitness center
  • Sauna
  • Swimming pool [indoor]
  • Spa
  • Massage(s)
  • Steamroom

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar

Access, services, and conveniences

  • Daily housekeeping
  • 24-hour security
  • 24-hour front desk
  • Facilities for disabled guests
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Currency exchange
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Family room

Languages spoken

  • English
  • Filipino
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5 km
Distance to Airport: 19 km
Number of Floors: 23
Number of Rooms : 210
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 1999
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Announcements

The swimming pool is undergoing renovation from August 1, 2016 to August 19, 2016.
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Verified traveler reviews

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.6
  • Location 8.3
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for Money 7.5
  • Food/Dining 7.1
Sort by

CARLOTA C.
United States
August 23, 2016
Excellent
I'd like to commend the friendly, accommodating staff; who all made our stay very much memorable.

Vee F.
Philippines
August 21, 2016
A hotel to forget
Bad front desk that cannot accommodate small request though several items on maintenance that day eg pool, phone, etc. front desk gives a lot of reason that aren't true. I don't recommend this hotel.

Alvin C.
Singapore
August 16, 2016
Satisfactory Stay
I have stayed the same hotel since 10+ years ago .... it is disappointing to see that furnishing are getting old but yet the hotel has not done any renovation.

Segundo A.
Philippines
August 15, 2016
If you want a preview of Hell, check in at this hotel. The only Hotel with no Backup Generator.
Sudden TOTAL BLACKOUT in your hotel room!!! - this is the scenario. No lights, no aircon, no air - as in NOTHING. When I inquired at the front desk, the response is they are doing something about it and it wont take long. After 3 hours, I started to experience carbon dioxide poisoning like symptoms. I requested for the staff to open my window, to let some air flow inside my room. It took some time for the staff to open my window, after I sign the waiver. After 6 hours, I decided to inquire again of the BLACK OUT status. Unfortunately, no definite answer as to when the electric current will resume. Eventually, after 7 hours of patiently waiting, I decided to check out and transfer to other hotel for survival. The point is, the staff could have been honest about the actual scenario so that we could decide early and save our life. Your hotel room is your comfort zone away from home. My stay in this hotel is HORRIBLE. Im a patron of this hotel for so long a time, BUT NOT NOW!!! I believe the management of this hotel failed to adhere in their core values. They strayed away from their company's Mission and Vision, forgetting the interest of their customers. I think they should re-evaluate their corporate goals, and provide safety nets in case this event happens again in the future. For me, my family and friends. NO MORE RICHMONDE HOTEL ORTIGAS. Let this fact be known.

Sheena N.
Philippines
August 15, 2016
Perfect stay. Good food. Comfortable room.
Sure to come back. Wonderful experience.

Raymond T.
United States
August 04, 2016
Great place to away.
Very good place to stay. I shall return.

Segismundo E.
Philippines
August 03, 2016
Great and wonderful stay
Convenient and had a pleasant stay

Segismundo E.
Philippines
August 03, 2016
Great and wonderful stay
convenient location and had a pleasant stay

Jude R.
United States
August 02, 2016
Worth the stay and ideal location!
I have been to several hotels in my travels around the globe as well as in Manila. This was my very first time my family and I stayed in this hotel and it was well worth it. The staff made the difference be it front desk, doorman, restaurant staff or concierge. They all made a big difference in our 3 night stay in this hotel. The front desk were very polite and gracious in welcoming us despite their busy time upon our arrival. The breakfast meal was also good and catered to Asian as well as western meals. And the restaurant staff also made sure we were adequately served. Kudos to all the staff for their wonderful service In addition, the location is perfectly located close to SM Mall, banking centers, and San Miguel HQ. I would generally recommend this hotel to my friends as relatives. I too look forward in coming back to this hotel. The staff made the big difference and keep up the good work!!!

Mayelle V.
Philippines
August 02, 2016
Very good
Very good



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