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Rio Hotel Macau

Rua de Luis Gonzaga Gomes 33, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 449

Recent customer reviews

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Very Good

7.6

from 1147 reviews

Value for Money
7.5
Location
7.8
Staff Performance
7.7
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
6.7
All reviews (1147)
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Liviani N. Couples Indonesia, July 27, 2015
Surprise is waiting in your room

Spacious room, Strong water pressure in shower, Newly renovated
6
On our arrival, the front door staff did not help us with our luggage. At the reception, the check-in was super slow, we were waiting for 30 minutes to get our room. Our room was OK and spacious, newly renovated. The bed is so so. It has strong water pressure in the shower. There is no international but domestic TV channels. The location is not in UNESCO world heritage and public transports only available to certain places. We got "surprised" in the first night of our stay, as Cockroach were crawling on our face when we were sleeping. We managed to catch the cockroach, reported the case to duty manager and moved to higher floor. We do not recommend this hotel.
Monalisa B. Families with young children Philippines, July 25, 2015
Its location was not what we were looking for

Well, the reception were courteous and firm. Check-in and check-out were fast. The housekeeping really cleaned up well. The room were spacious.
7
First, I had two bookings one was under my husband's name unfortunately he could not make it to Macau. Reservation insisted on following the rules which was inconvenient but I understood that they were following their protocol. I just think they should be more flexible as per the case requires. The rooms were spacious. I felt like the rooms were not sound-proof but because even the hallways were carpeted the noise were minimal. The deluxe room both had a shower and a bathtub which was nice. Everything was clean. We even had a minibar inside and a safety vault. Wifi in the rooms was also strong. However, the worst thing about our stay is its location. It is far from all the action and the lights. Good thing they have a free shuttle ride to the ferry terminal and from there you can go to the other hotels which also provide free shuttle service from there. When u are in for a staycation this will do the job but if u want to be in the middle of where the action happens then you are not at the right side of town. The Ruins is not too near yet not too far but that is all it is kinda proximate to. Over-all it is good except the location. Good thing we were there long enough to enjoy the sights even though they were a bit far from where we were in Rio.
Chung K. Groups Singapore, July 20, 2015
Life at Rio

Room is huge! Convenient location. Great value for money
8
Was good. The housekeeping team did not turnover the room until you are out. Was never disturbed when in room
Yuet N. Couples Hong Kong, July 19, 2015
very good

clean,cozy & staff very nice
7.3
Victor C. Families with young children Malaysia, July 18, 2015
Value for money

Clean, new and spacious. However Casino is not established
7.7
Room is comfortable and relaxing.
Wee T. Couples Malaysia, July 18, 2015
recommended to friend

good location, clean and good service
10
satisfaction
Ming C. Families with older children Singapore, July 17, 2015
Room is big and cleaness. It's value of money.

Clean, Comfort, Convenient
8.3
Big, Clean, Comfort, Convenient, Value of Money!!
Yar L. Couples Malaysia, July 13, 2015
Not bad

Got shuttle bus to ferry terminal, convenience for dining
7
Sylvia C. Families with older children Malaysia, July 12, 2015
Very Satisfied with overall

Clean, helpful staff, right in front there is a bus station n taxi station
9.3
Perfect! The room and bathroom is spacious with bathtub. Staff is friendly, helpful and attentive. Across the road, there is the famous biscuit shops, Portugese restaurant, 7 Eleven, money changer and telecomm shop. At doorstep there is bus stand and taxi stand which is convenient to reach anywhere.
Kuo C. Couples Taiwan, July 11, 2015
This hotel room is very big and clear.

Reasonable good
8.7
good

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Customer Reviews - Rio Hotel Macau, Macau

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