Back to hotel info

Excellent 8.4
Based on 654 reviews
Excellent 8.4
Based on 354 reviews

Recent customer comments

Filter by traveler type

based on 654 reviews
  • Cleanliness 8.5
  • Facilities 8.1
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for money 8.7
  • Food/Dining 7.6

April 19, 2016
Very good value for mney
Room had good facilities and a bath! Which was a treat, very friendly staff

Jakub K.
Czech Republic
February 13, 2016
Awesome staff, great value for money
Nice hotel in Old quarter, close to night market and street food street and in walking distance (10-15min) to major attractions. Extraordinary helpful staff, very good breakfast and clean room. Choice number one for travelers : )

thanyaporn R.
February 02, 2016
Very good location and facilities

April 15, 2016
Very good hotel to visit...
very good localisation in an old quater, very helpfull personel, they can organise trips for you, good breakfast

April 12, 2016
Nice room for a good...
The room was very nice, the location is perfect and we had a problem with a passport and the people helped us with everything.
The only bad thing is that the window un our room was not well isolated and it was noisy due to the traffic in the street.

Johanna L.
January 08, 2016
awesome service from front office
front office assistance, english speaking reception, bell service attentiveness
the main reason to book a room at this hotel is the service. front office and reception speak very good english, goes the extra mile to arrange tours, vehicles and even restaurant bookings. do not stay here is you want to stay in the room and picky with housekeeping. sound proofing is non existent and breakfast is basic.

Ngoc N.
January 02, 2016
Friendly staff and good location
Good location

April 06, 2016
Very good
-The bed was very comfy. -There were lots of useful equipments in the room: iron, kettle,...
The room was really small

South Korea
April 04, 2016
The receptionists and other hotel workers were so kind. Also, breakfast was very nice, that I can choose one main menu and use mini salad bar.
There are no big problem with to staying

Fransisca C.
January 02, 2016
Great location, helpful and informative staff
the staffs are friendly and informative, great location, comfortable bed
upon arrival, we were given helpful information about the city by the staff. we were given early check in, around 10 am in the morning and free upgrade to the deluxed room :)) very thankful about that. room is spacious, although abit dated. needs renovation. but couldnt complain since the location is great. in the heart of the old quarter and within walking distance to yummy street foods. will recommend this hotel to friends and family

Anna J.
December 31, 2015
great stay
friendly staff, cleanliness, good price

New Zealand
April 02, 2016
Great staff, good price and...
The staff are very professional, friendly and give a good welcome. The rooms are clean and breakfast is very good. The location is near plenty of good places to eat etc and about a 10min walk from the...
The only issue was the superior room is advertised on as being 22m squared however it is about 13m squared so significantly smaller than what is advertised. We spoke to the lady on ...

April 01, 2016
Great value for money
Very comfortable rooms at a high standard, breakfast buffet very good, very attentive staff
Most of the rooms have only window to the corridor The staff was somehow overattentive, if you don't book the tour they suggested they keep asking you what you were doing that day

Siripan K.
December 18, 2015
Very good service but a bit smoking smell
Very good service, clean, location

Sarah A.
United Kingdom
November 25, 2015
Great place to stay
The staff, rooms and pillows
It was great, booked a fantastic Halong bay tour with the hotel! Food is good and staff are so helpful and friendly

March 29, 2016
Handy spot, with great location,...
The staff were very friendly and helpful, and allowed me to check in early in the morning,
More towels in the room, only 3 bath sheets between 3 people hand towel wouldn't have gone astray. Confusion on exact location on app, the address kept sending me to a sister hotel on a ...

March 28, 2016
Perfect place to visit Hanoi.
Very Very heplful and professional personel, tasty breakfast, good localization in an old quater, very good travel agency in the hotel, all the trips organised very good, and even technical problems ...
little bit cold in the room, but mostly because of the weather outside.

yeo C.
November 19, 2015
I like this hotel very much
Staffs + service
This is my first staying hotel at Hanoi. I met friendly and helpful staffs here. I really appreciate their help during my Hanoi Trip. The location is good and along the food street. A good choice for travelers.

Ronald D.
November 12, 2015
Rising Dragon OK
Very helpful staff, Clean, Good value
Very satisfied. Staff were extremely friendly and helpful. Comfortable room. Very clean. no complaint.

March 27, 2016
A good clean place to...
I arrived at 1:30 am due to dekat flight and they still opened. The morning receptionist is very friendly and helped a lot in arranging my trip and taxi with good English. I still got a free breakfast...
They kept my passport and I felt uncomfortable with that so I asked it back after awhile