Back to hotel info

Excellent 8.3
Based on 539 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 539 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.3
  • Location 9.0
  • Room Comfort/Standard 8.3
  • Service 8.5
  • Value for Money 8.5
  • Food/Dining 7.2

Edgar S.
United Kingdom
December 22, 2015
Hanoi brief stay
Great location, really helpful staff and great value!
2 nights

YIT K.
Singapore
November 24, 2015
good location, very helpful staffs
location, cleaniness, friendly english speaking staffs
good & very helpful & attentive staffs good location, public transport, night market & street food nearby near Hoan Kiem Lake which very pleasant walk around in evening or night

David H.
United Kingdom
November 24, 2015
Good budget option
Clean, friendly and quiet.
Great staff, very helpful and informative. The room was comfortable and quiet. Excellent location in the middle of old quate, Hoan Kiem.

Helen A.
United States
November 23, 2015
Great service
Service, breakfast, location
Wonderful

Eint H.
Myanmar
November 21, 2015
Best stay in old quarter area
Helpful and friendly staffs, location
This is the best hotel to stay in old quarter for the price, the location is great. I wasn't sure about staying 5 days here, but the service they provided totally blew me away.The room wasn't the greatest, but the bed was really comfortable .The service and help from the staffs are the reason you should stay, they let us check in early, they helped to book our bus tickets to other province.We booked halong bay tour and other tours from them, couldn't ask for a better experience. Everyone from the hotel , david and the whole team are very passionate about their guests. Thank you for the wonderful stay.

JI K.
South Korea
November 09, 2015
Friendly Staffs with Fluent English
Good Position, Friendly Staffs, Reasonable Price
Good Position, Friendly Staffs, Reasonable Price

Mark W.
Australia
November 06, 2015
Stayed before
Low price, Modern comfortable rooms, friendly staff
Stayed here in late 2013 and came back as it is the best value hotel (3 star category) I have found in the Old Quarter, having tried quite a few others. Rooms are compact but very comfortable and modern, staff are friendly and location is great

Bobby D.
United States
November 04, 2015
Very best!
The staff, location, price
The staff was amazing, very willing to offer advice on where to eat and where to shop. When I come back to Hanoi this will be my first choice!

Jordan L.
Singapore
November 03, 2015
Great place great location
The staff are good and very kind. Well represent of the hotel.
Great staff great location great place.

sylvia C.
Canada
November 02, 2015
travel thoughts
location, staff, fruits in the breakfast