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2015
Excellent 8.5
Based on 2581 reviews

Recent customer comments

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Excellent



based on 2581 reviews
  • Cleanliness 8.7
  • Location 8.2
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for money 8.7
  • Food/Dining 7.8

John B.
United Kingdom
January 11, 2013
Excellent hotel that delivered more than expected
Spotless room, Great Spa Services, Great restaurant, Polite Staff
Our trip consisted of many hotel stays and we booked the Rising Dragon as what we thought would be slumming it due to the very cheap rate. We were shocked at how modern, clean and spacious the hotel was. The staff were extremely helpful and polite and the rooms were far beyond our expectations. The Location of the hotel was pretty good too being near the south west side of the old quarter in a side street which had less noisy bikes than most roads. I wouldn't hesitate to recommend this hotel especially if you are on a tight budget.

susan C.
Canada
January 11, 2013
Great Location, Great Staffs, Great Experience
Location, staffs were very attentive, price point affordable.
thank you to the staff of rising dragon palace hotel, from day 1 the staffs were very welcoming and very attentive to our needs. when we had questions about restaurants and attractions they were very detailed in the information they've provided us. we've booked a trip to ha long bay and we had trouble contacting our tour guide when we got to hanoi, the hotel staffs were very helpful and was able to to help us contact the tour guide and re-confirmed our tour detail which gave us a peace of mind. while we were on our way to ha long bay, the hotel was able to accommodate to store some of our luggages in their storage area. on our last day in hanoi, our flight was very early, the staffs had prepared for us breakfast packages so we won't leave hungry; definitely above and beyond our expectations! location to this hotel is in the heart of the old quarters which was a perk it was close to most of the top attractions in hanoi and it was not located on the main street so the hotel rooms were not noisy at all.

Clemens P.
Austria
January 11, 2013
very new and clean hotel
clean rooms, nice service
(deluxe city view room) the hotel is really recommendable. since it is not finished the rooms are big, clean and very comfortable. maybe they should work a little an their breakfast, which is in the cellar without light. we also got a good and cheap airport drop off.

Carmen G.
Colombia
January 10, 2013
Great location and nice rooms
Great location!
the hotel was nice and the location is great! the staff was really helpful. great deal for what you pay. the food is not that great

Amy T.
Malaysia
January 10, 2013
Good value
Very central but located on quiet street
Centrally located, with very small but clean rooms. Hotel staff were friendly but gave standard fobbing off answers when they couldn't deal with a query adequately.

benjamin G.
United Kingdom
January 10, 2013
Clean rooms
Clean rooms, helpful staff
Clean hotel, helpful staff who organised our Halong Bay trip.

Bianca H.
Austria
January 10, 2013
Lovely Hotel in the middle of hanoi
The new rooms are very nice
It was really fantastic! The rooms are completely new and very nice. The breakfast was really great! Thank you!

Bianca H.
Austria
January 10, 2013
Very nice!
The hotel is in the middle of Hanoi!
Thanks a lot! It was our second time to this hotel! Great stuff - great hotel!

MARY W.
United Kingdom
January 10, 2013
Great Service and Rooms
Staff excellent
Lovely stay at hotel. Room very clean although quite small. Staff couldn't do enough to help during the stay. I would recommend it. Also in a quite street away from the noise of the traffic which was a real bonus!!

EMMA C.
United Kingdom
January 09, 2013
Good hotel, convenient location
Location
Upon arrival we had a problem as even though we had booked a few days before arriving, all the rooms were fully booked. It was 10pm, so we panicked a bit. However, the staff were extremely helpful and after a while we were given a room. The hotel was clean and the staff were very friendly. We had a newer room which was pretty spacious.