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Excellent 8.5
Based on 2581 reviews

Recent customer comments

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based on 2581 reviews
  • Hotel Condition/Cleanliness 8.7
  • Location 8.2
  • Room Comfort/Standard 8.7
  • Staff Performance 8.7
  • Value for Money 8.7
  • Food/Dining 7.8

9.7 POLLY C.
September 11, 2014
value for money
location, good staff and cleanliness
location is in the middle of everything, very friendly staff, the room is always clean and the staff even gave me a birthday cake, will love to stay again

9.7 Georgia D.
New Zealand
September 10, 2014
Easy peasy
The roof top restaurant, friendly helpful staff and the buffet breakfast :)

8 Emma B.
September 10, 2014
High end feel for a reasonable price
Top quality breakfast, walking distance from heart of Old Quarter and Hoan Kiem, Rooms well stocked and comfortable

9.7 JHICK K.
South Korea
September 10, 2014
clean room
clean,kindness,good breakfast.

9 Julliezavie C.
September 06, 2014
quaint hotel with 5 star hospitality
food, staff, location
Friendly staff, fantastic food, close to attractions in the old quarter

8.3 Keryn B.
September 05, 2014
Good, clean, cheap place to stay, good location
Location, price and cleanliness
Enjoyed our stay going back for two nights

7.3 Nora M.
September 04, 2014
very helpful hotel staff
cleanliness, courteous & convenient
good & comfortable

9.7 Ian B.
United States
September 03, 2014
Outstandingly comfortable hotel with friendly staf
Comfortable, Friendly and Helpful Staff, Good food
Excellent. Very comfortable, modern and luxurious rooms.

8.3 Joerg B.
September 03, 2014
Nice stay in the old town
good location, very gentle staff, typical
Really okay for the Money.

6.7 WAN N.
September 02, 2014
Good hotel