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Rising Dragon Palace Hotel

12 Nguyen Quang Bich Street, Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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Hotel Area: Hoan Kiem District - Old Quarter Number of Rooms: 51
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Recent customer reviews

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Fantastic

8.5

based on
2205 reviews

Value for Money
8.7
Location
8.3
Staff Performance
8.7
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.9
Food/Dining
7.9
All reviews (2205)
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Jon B. Couples New Zealand, December 1, 2013
Excellent, courteous care for customers

Activities information and organisation; Cooking class; resourceful room layout
10
A very nice surprise to find a hotel so close to the city, but quiet, clean with caring staff.
Warren H. Solo travelers Australia, November 30, 2013
Clean comfortable

Friendly staff, English speaking clean
9.3
Great location in the old quarter, the best coffee in Vietnam about 15 metres away on the corner in a very quiet street. The staff are very helpful and friendly. A bloke couldn't ask for more. Thank you.
Steve M. Solo travelers United States of America, November 29, 2013
Hotel Needs Improvements

The hotel was centrally located on a relatively quite street (away from the noisy traffic of the Old Quarters). The staff was also helpful.
6
The hotel needs to improve in several areas. The plumbing in the hotel is poor. When the guests in the above room(s) flush their toilet, there will be a loud noise and air/water will come out of the toilet in my room. One time this happened while I was sitting on the toilet and it was a terrible feeling having the toilet water splatter onto me. Also, it generally tolk 3 or more flushes to flush the toilet paper down. The hotel consist of 2 buildings joined on the 3rd floor. So, if your room is above the spa, then when you will need to change elevators on the 3rd floor. There is only one electrical outlet next to the bed and another in the bathroom. There is not an electrical outlet near the desk (to plug my computer). There are only a few TV stations in English. No CNBC or Bloomberg. The food in the restaurant was okay. However, the rice that was served in a mini hot pot was barely warm.
Wen J. Groups Singapore, November 29, 2013
Comfortable stay, with the hotel centrally located

Firstly, the hotel staff were friendly and attentive. Secondly, it is centrally located to nearby restaurants and sightseeing places. Thirdly, the hotel is located at a quiet area.
8.3
Excellent location to nearby restaurants and 10 min walking distance to Hoan Kiem Lake. Initially we have booked 2 connecting rooms for 4 pax but were informed by the staff upon arrival that a connecting room already includes 2 separate rooms that share a common door. Hence, we requested to cancel a connecting room and asked for a refund. The staff were very flexible on this and agreed on it. The only drawback was that some of the rooms do not have windows, so remember to ask for one if you prefer natural light directed into your room.
Steve C. Couples Australia, November 27, 2013
Great time staying at the Rising Dragon Palace!

Friendly, caring staff. Buffet breakfast. Great rooftop restaurant.
10
Sean J. Solo travelers Australia, November 26, 2013
nice hotel

clean, good location,safe
5
Cassandra K. Families with older children Australia, November 25, 2013
Nice hotel

Best margaritas, lovely food, clean rooms
8
Room was a nice size, very clean although the walls are quite thin so you can the people in the next room. The food in the restaurant was very good and they made the best margarita's I had in Vietnam. I think it was good value for the money I paid.
Rene L. Couples Canada, November 25, 2013
Nice for the price

Cheap for the quality
9.3
Casimir J. Business travelers United States of America, November 24, 2013
overall satisfied

location, staff, cleanliness
6.7
The friendly staff and cleanliness made our stay quite comfortable.
Lee W. Couples Hong Kong, November 24, 2013
Not too bad

Clean, nice staff, good service
8
It wasn't too bad afterall, but the only turn-off of this hotel is that its too close to the Hanoi train station, which, we regularly hear the train horn throughout the night..

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Customer Reviews - Rising Dragon Palace Hotel, Hanoi

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