arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.5
Based on 2581 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 2581 reviews
  • Hotel Condition/Cleanliness 8.7
  • Location 8.2
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.7
  • Food/Dining 7.8

Leszek M.
Poland
June 20, 2014
Romantic hotel in the middle of Hanoi.
clean, quiet, romantic
We stayed only for one night but the hotel was really clean and neat. Breakfast was delicious. The surroundings quiet. I really recommend it!

Nicholas B.
United Kingdom
June 19, 2014
Fantastic staff, centrally located.
Within 15 minutes walk of most of the old town of Hanoi. Very friendly staff who will do absolutely anything they can for you. Airport shuttle is cheaper than a normal taxi.
Very comfortable stay, our favourite hotel in Vietnam so far.

yi C.
New Zealand
June 18, 2014
Great
Breakfast, clean room, good service, friendly
Was great, would be better if hotel has free airport transportation.

Michael S.
United States
June 18, 2014
Nice place. Excellent helpful staff.
They send a bellman to the train station with us to make sure we got on the right train.
Great place, friendly trustworthy staff!!

Michelle T.
United Kingdom
June 16, 2014
Friendly and helpful staff
Staff, spa and cooking class with the chef
Comfortable and friendly and the best part was the cooking class with the chef.

Rongrong J.
China
June 12, 2014
Very nice staff, good location, nice service
Very nice staff, good location, nice service
Very nice staff, good location, nice service

li P.
Singapore
June 12, 2014
Staff able to speak in English;overall stay pleasa
,staff able to speak comfortably in English , walking distance to major old.quarters attractions
Basic needs are well provided thou.the.breakfast menu need to be improved

Stephen P.
Australia
June 10, 2014
appropriate for the occassion
location, bed linen & price
pleasant enough, room a bit small but well appointed. breakfast is 6.30-9.30am but if you leave it until later some of the offerings are already gone. Don't rely on the wake up call, set your own clock as they forgot my call completely.

John L.
Mauritius
June 09, 2014
Great clean hotel. Staff are friendly.
Clean, Quiet and Good location
Great, will highly recommend the hotel if your looking for a hotel in the old quarter. Staff was friendly. Hotel was clean and quiet.

gregory T.
United States
June 09, 2014
A brief but pleasant stay.
no-frills, safe, simple.
I stayed at this hotel for one night only. The breakfast was quite good for what I was paying for the room. The beds were functional and what you would expect from this kind of establishment. The shower area was huge. The hotel is on a quiet street, around the corner from more active streets.