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Excellent 8.7
Based on 720 reviews

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Excellent



based on 720 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 7.5
  • Location 8.7
  • Room Comfort/Standard 9.0
  • Service 8.8
  • Value for Money 8.9
  • Food/Dining 7.8

Torfinn R.
Norway
July 14, 2014
Cheap, Central, small rooms
Service, Central, clean

Daniel O.
Malaysia
July 11, 2014
Free and easy.
Staff attentiveness, affordable price, comfortable rooms.
Comfortable. Staff always willing to assist and to please.

bunga M.
Malaysia
July 08, 2014
Wonderful
Location,good service from the staff and superb breakfast
Surprise with the good service from the staff and nice breakfast..

BUDIMAN C.
Indonesia
July 07, 2014
rising dragon villa hotel , the best.
breakfast, service speaking in english, best room.
have a good time.

Beverley B.
United Kingdom
July 07, 2014
The most helpful staff I have experienced yet
The staff, the room, the food
I've said it all already but the quality of service from the staff was second to none. They were extremely welcoming, attentive, professional and friendly. The room was very nice and clean with plenty of toiletries for the guests who try to travel light. Great value for money and thank you very much.

Constantine T.
United States
July 04, 2014
comfortable
great service, clean and centrally located
Very Good

stephanie J.
United Kingdom
June 30, 2014
Great location and wonderful staff
staff, location and pillows.
We have stayed at this hotel several times and tried out all of the different types of rooms. Spend the extra few dollars and go for the deluxe or family with a city view. These rooms are bigger and brighter. The staff here are amazing and are full of helpful advice. We stayed here before we got the overnight train to Sapa which the hotel arranged for us. The bell boy took us to the train station, collected our tickets and took us to our carriage. He was great as it got rid of that extra little bit of stress of trying to figure out where you are supposed to go in a foreign country! When we returned from Sapa, he met us at the train station and arranged for a taxi to take us straight to the airport. Our train was 2 hours late and he was still there with a smile on his face...at 6am! The staff also told us about a restaurant several doors down from the hotel called Highway 4 which was fantastic. Great menu.

stephanie J.
United Kingdom
June 30, 2014
Fantastic staff
Staff, location
Our stay was very good. We were only here for one night as we were going to Halong Bay the next morning. We stayed in a superior room which was ok, but the window was very small and looked out into a shaft. We have stayed at this hotel several times over the years and recommend that you spend the extra little bit of money and get a deluxe or family room. The windows are larger, the rooms are more spacious and we feel that the pillows and mattresses are much more comfortable. The staff at this hotel are some of the best staff I have ever met in Vietnam. They are very polite and very helpful. They also stored our luggage over night without any extra charge. Will stay here again.

CHONTHICHA M.
Thailand
June 29, 2014
Nice hotel and comfortable to go other places.
Clean hotel Friendly staff Central of Hanoi
Stay for 3 nights, made trip in day time. It is comfortable for go to anywhere.

Peter B.
United States
June 26, 2014
Great boutique hotel
Location, friendly staff, and cleanliness
Nice location in the old quarter; plenty of shops and restaurants in area. A little quieter than other sections, but easy walk around the old quarter. Rooms were modern and very clean. The staff was very friendly, attentive, with very good communication skills.