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Customers like this hotel for:
    Nearest transport:
  • Le Duan Railway Station (0.7 Km / 9 min walk)
    Area recommended for:
  • shopping
  • culture
  • sightseeing
    Distance to airport:
  • Gia Lam Airport (4.2 Km)
  • Noi Bai International Airport (21.4 Km)
    Customer comments:
  • "Comfortable rooms", "Great location", "Top notch service"
    Top nearby attractions:
  • Nhà Hàng La Salsa Restaurant (0.1 Km / 2 min walk)
  • Hanoi Cathedral (0.2 Km / 3 min walk)
  • Le Thai To Mausoleum (0.3 Km / 4 min walk)
  • Hoan Kiem Lake (0.4 Km / 5 min walk)

Note: Distances are measured as a straight line.

Ritz Boutique Hotel

23 Au Trieu Street, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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"Awesome location, amazing staff, best..."

Auguste, Canada October 20, 2015

Features of Ritz Boutique Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • dry cleaning
  • family room
  • laundry service
  • restaurant
  • room service
  • tours


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Languages Spoken

  • English
  • Vietnamese

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Hotel Description
This modern property is conveniently located in the center of Old Quarter and is within a short...see more This modern property is conveniently located in the center of Old Quarter and is within a short walking distances to famous landmarks such as Hoan Kiem Lake, Waterpuppet Theater, and Opera House. Providing high quality rooms, Ritz Boutique Hotel is well suited for all types of travelers - from honeymooners to businessmen. Each room comes well appointed and designed with a classic, yet modern, style. All rooms come well equipped with the basic amenities needed for a comfortable stay. The hotel can also assist with travel information and booking tours to many of Vietnam's renowned destinations. Other services include airport pick-up, a business center, and currency exchange.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (335)

Business travelers (39)

Couples (136)

Solo travelers (101)

Families with young children (16)

Families with older children (17)

Groups (26)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (335)
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Auguste M. Solo travelers
Canada, November 08, 2015
Second to None

Awesome location, amazing staff, best service
I liked that I felt safe. The place was very clean. Awesome location. The staff were amazing! Any question I had they helped me with. They booked my trip to Halong Bay, it was incredible. They let me check in at 7:00AM without extra charge and helped me enjoy my stay in Hanoi. Looking forward to staying there again on my next trip!
FOO M. Solo travelers
Malaysia, October 06, 2015
Best Boutique Hotel in Hanoi

Great location, clean, big and comfortable room, friendly staffs
Many times stayed at this hotel. Clean, big and comfortable room. Great location and easy access to tourist spots. Great hotel.
Peter D. Couples
Australia, September 22, 2015
I Want to Live Forever at The Ritz!

Location, staff, price!
So happy we chose this hotel! It is a great base to explore the Old Quarter- just behind the Cathedral in a quaint lane and a short walk to the lake and plenty of delicious food ist the doorstep. Staff were so helpful I felt sad to leave and Xuan is so beautiful, sweet and kind- the perfect host! I wanted to stay longer!
Hang T. Groups
Vietnam, September 05, 2015

Clean bathroom
The hotel moved me and my friend to another hotel, namely Posh Hotel, without informing us in advance. I didn't agree to and they told me they had to save rooms for new customers. So what we were ? Agoda customers? Because of tiredness, we finally agreed to move to the new hotel. When we arrived, the reception guy told me he didn't receive any info. about my case so we had to wait. After that, I asked him the reasons why nobody at Ritz called me like promised? This guy rudely told me how could he know, I should check with the people at Ritz Hotel myself. Next, we required an upgrade and Ritz Hotel confirmed the upgrade was finished. When we're back at night, the same reception guy, told that our room had been upgraded but then we checked and it’s not. We didn't agree to and the guy asked how much was our room? I asked him why did he need to know that? so that he could treat customers differently? Again, he couldn't give us a proper explanation. When we demanded to talk with the manager, he tried to offer an one thousand vnd discount or 8 usd taxi fee from the hotel to the Airport and we refused. In the end, we had to accept to stay in the room they prepared since it’s close midnight. However, I asked for the morning meeting with the manager and his full name. He glared at me directly knowing that I was still looking at him. In the next morning, there was no water. First, their reason was because there were some problems with the city's water pipelines but later the reason became because the others used up the amount storing in the water tank last night so now they had to fill up the tank before the water could be back. It's funny because that's part of their jobs to keep an eye on the water tank but now they claimed on other customers? Later morning, the manager politely explained the reasons after apologizing but it's too late for the hotel to do anything for us excepting a free ride to the airport.
FOO M. Solo travelers
Malaysia, August 25, 2015
Best Boutique Hotel In Hanoi

Great location, clean and comfortable room, friendly staffs
Few time stay at this hotel and I like it because easy access tourist spot, old street, lake and also many local foods around etc. Room is very big, clean and comfortable. Will stay here again if travel to hanoi
Lydia F. Couples
Canada, September 01, 2015
Good Location, Convenient, Friendly Staff

Convenient location, friendly, cozy
My stay here was amazing. It was clean & gorgeous. Right in the centre of everything. The staff were very friendly and accommodating. Great value for money.
Wangsereekul A. Couples
Thailand, August 19, 2015
Clean, helpful staff, great hotel

Location, cleanliness, cozy
Excellent little hotel far from the madding crowds, very clean good shower, staff extremely helpful and polite, you can walk almost everywhere from this hotel without any trouble. You can book tours through them with best price and quality.
FOO M. Solo travelers
Malaysia, July 30, 2015
Best Boutique Hotel

Great location, clean and comfortable room and value for money
Few times stayed at this hotel. Always the best choice when travel to Hanoi. Great location at quiet street and easy access to all tourist spot. Many local foods and restaurant surrounding the hotel. Will stay again.
Luke F. Couples
United Kingdom, July 13, 2015
Great place to stay a night or two

the beds were very conforatble the bathroom was modern and the staff was helpful and friendly
The hotel is situated in a quiet area of Hanoi, but its a long walk to all the nightlife partying if that's what your after. The staff could not be more helpful, and friendly which made our stay even more delightful. Great hotel very posh and elegant
FOO M. Solo travelers
Malaysia, June 17, 2015
Best Bouquet Hotel

Great location, clean and comfortable room
Few times stay at this hotel. Hotel name changed, but service and everything still the same. Great location, stay away from busy street, more quiet. Room is big, clean and comfortable. Value for money. Will stay here everytime travel to Hanoi.

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