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About Ritz Carlton Hotel Kuala Lumpur

Description

This luxury hotel is one of Kuala Lumpur’s finest, offering its prestigious guests the most elegant accommodation in the city’s best location. The Ritz Carlton Hotel Kuala Lumpur is located at the city’s most prestigious address in the Golden Triangle district, only minutes from all of the city’s exciting shopping malls and attractions. Kuala Lumpur’s newest shopping mall, Pavilion, is less than a five-minute walk from the hotel, while other high-end shopping destinations are also a stone’s throw away. After a long day of shopping and sightseeing, step back into the luxury and comfort of the Ritz Carlton and let your personal butler assist you with whatever you may need. If you’re looking for a special and unique experience, look no further than Ritz Carlton Hotel Kuala Lumpur.
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Features

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • babysitting
  • business center
  • concierge
  • dry cleaning
  • elevator
  • express check-in/check-out
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • smoking area

Sports and Recreation

  • fitness center
  • massage
  • outdoor pool
  • sauna
  • spa
  • steamroom

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • Arabic
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Malay
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 480 MYR
Breakfast Charge (when not included in room rate): 78 MYR
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5km
Distance to Airport: 60km
Internet Usage Fee: 50 MYR
Non-Smoking Rooms / Floors: yes
Number of Floors: 20
Number of Restaurants: 4
Number of Rooms : 365
Parking Fee (per day): 30 MYR
Reception Open Until: 12:00am
Room Voltage: 240
Time to Airport (Minutes): 55
Year Hotel Built: 1997
Year Hotel Last Renovated: 2016
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Food, drink and entertainment

Patisserie

Patisserie

Patisserie

The Patisserie

The Patisserie

The Patisserie

Lobby Lounge

Lobby Lounge

Lobby Lounge

The Cobalt Room

The Cobalt Room

The Cobalt Room

The Cobalt Room

The Cobalt Room

The Cobalt Room

The Patisserie

The Patisserie

The Patisserie

Lobby Lounge

Lobby Lounge

Lobby Lounge

Lobby Lounge

Lobby Lounge

Lobby Lounge

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Recent customer comments

Filter by traveler type
All reviews (635)

Business travelers (130)

Couples (318)

Solo travelers (68)

Families with young children (59)

Families with older children (20)

Groups (40)

Excellent
8.7
Hotel Condition/Cleanliness
9.0
Facilities
9.3
Location
8.9
Room Comfort/Standard
9.0
Staff Performance
8.9
Value for Money
8.2
Food/Dining
8.0

10 Katherine P.
Australia
April 29, 2016
Free upgrade, fantastic time
Stayed with two young children. Upgraded from the two to three bedroom suite. Absolutely amazing - huge, great for the kids. Gorgeous hotel. Friendly staff. Kids activities on daily. Lovely pool.

8.8 Jade C.
Singapore
March 28, 2016
Excellent experience
Service is excellent with a butler , nice design of room , room is very clean

6.7 CHIN L.
Malaysia
February 18, 2016
Best lobby lounge
The hotel room is clean and spacious! Especially the bath room is spacious! The hotel lobby lounge serving a international standard afternoon tea with delightful desserts!
Overall is up to my expectation ! The best is we had a memorable afternoon tea at the lobby lounge!

8.8 LIM L.
Malaysia
February 18, 2016
PERFECT
Everything was excellent, room are spacious and comfortable....with good location.

6.7 BENG J.
Indonesia
February 06, 2016
Good 5-star hotel in good location near best malls
One of the best hotel in KL, near to the best shopping malls, good service, friendly staffs
Very good stay, although still in renovation works. Service excellent and friendly helpsful staffs.

9 Mohamad Y.
Singapore
December 22, 2015
A Getaway in heart of KL
The space of the room, ambience and service are great.
It was a fantastic. At first, I was disturbed with the constructions happening all around the area but once checked-in and saw the room, it was to be a great stay..

10 Mubarak Z.
United Arab Emirates
December 12, 2015
Not why expected
Staff need to be trained
Not why expected

9 SIM H.
Malaysia
November 30, 2015
a lot of dust outside the hotel room's window.
Polite staff.Clean room. Comfortable bed
Mostly went to sleep at late night. Didn't have time to look around and use hotel's facilities.

8 Alex O.
Malaysia
November 10, 2015
Not value for money
Staff are well good but not enough facilities
Generally is good but not value for money.They don't even provide bf for us

10 Michelle P.
Australia
October 28, 2015
7 STAR EXPERIENCE
level of service from all staff, clean and well maintained, Liyen Restaurant
My experience was amazing. From the moment I stepped through the door I was greeted by staff who were friendly and enthusiastic, explaining all aspects of the hotel as it is currently undergoing renovations. The Lobby Lounge was a lovely place to sit, enjoy a beverage and meet friends. Hi Tea was very popular over the weekend. The rooms were well appointed and the views were good. The Liyen Restaurant is known to be one of the top 10 Chinese restaurants in KL and it certainly is, the food was outstanding and the service friendly and welcoming. Room service was excellent and my breakfast was hot and tasty when it arrived. The renovations did not impact on my stay in anyway. They welcomed families with a low check in counter for children alongside the adult check in counter, that had toys and advised the children of the daily activities including pizza making. Children were given a work book and crayons upon arrival and the room service menu and the main dining area menu offered a great selection for children. Whether you are a single business guest or a family this hotel certainly ticks all boxes.


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