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Very good 7.2
Based on 138 reviews

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About River Star Hotel

Description

Whether you're a tourist or traveling on business, River Star Hotel is a great choice for accommodation when visiting Phnom Penh. The excitement of the city center is only away. With its convenient location, the hotel offers easy access to the city's must-see destinations.

The facilities and services provided by River Star Hotel ensure a pleasant stay for guests. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, daily housekeeping, photocopying, printer, taxi service.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning to please the most discerning guest. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, River Star Hotel is an excellent choice for your stay in Phnom Penh.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car hire

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • bar

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • luggage storage
  • babysitting
  • tours

On-site facilities

  • family room
  • elevator

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • printer
  • photocopying
  • business center
  • ATM/cash machine on site

Languages Spoken

  • English
  • Khmer
  • Thai
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Policies

  • Minimum age of guests is: 18 year(s).
  • Guests over 18 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 12 USD
Breakfast Charge (when not included in room rate): 3.5 USD
Check-In From: 12:00am
Check-In Until: 11:59pm
Check-Out From: 12:00pm
Check-Out Until: 12:59pm
Distance to Airport: 12.00 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 4
Number of Restaurants: 1
Number of Rooms : 32
Reception Open Until: 12:00am
Room Voltage: 220
Year Hotel Built: 2008
Year Hotel Last Renovated: 2014
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 6.6
  • Facilities 6.6
  • Location 8.8
  • Room Comfort/Standard 7.2
  • Staff Performance 7.1
  • Value for Money 7.2
  • Food/Dining 6.5

Gary E.
Australia
May 25, 2016
Wonderful !
Wonderful HUGE room with very comfortable bed & great view over the river. The staff were very helpful & (unlike some other hotels), the inclusive breakfast was very good ! (and fresh, not buffet) The only minor criticisms would be, the water could have been hotter (but not too important given the hot weather), and there was absolutely nowhere to hang the towel in the bathroom !! Not one single hook in the entire room !! Very strange, HaHa! Other then that, highly recommended & I will definitely be returning.

voravut T.
Thailand
May 06, 2016
Good location, good view
The room comfort but old and not clean for me

voravut T.
Thailand
May 03, 2016
Good lacation, near night market
The location was good, but the room was old

kenneth W.
Australia
April 30, 2016
Great location
Always stay here. In a handy spot to just chill out and watch the world go by.

kenneth W.
Australia
February 08, 2016
handy location
love the area
Pleasant enough stay. I moved from a front room to a back room as it was too noisy. You get a great view of the river but not good when you are trying to sleep plus it seems to stay warm even with the aircon on. It getws really light with the early morning sun shining in

Gavin S.
Australia
January 30, 2016
Great view
Decent room but if you're not booking the river view I wouldn't bother. Surrounded by whore bars and a bit noisy. Clean enough but staff were useless at helping to book things.

john D.
Ireland
January 06, 2016
top location
location,comfort of room and cleanliness
excellent stay for 5 nights ,central location to everything you need ,,entertainment river cruising.good food and breakfast with many choices.

R H.
United States
January 03, 2016
Best All Around
Location, staff, balconies
Of the many similarly-graded hotels that I have patronized throughout SEAsia over the last 8 months, I assign my own 5 Star rating to the Three Star River Star Hotel. Its location is perfect--right on the riverfront, especially with a 4th Floor river view room that has a balcony & a small table with chairs. I spent much time watching the river traffic and activities on the RiverWalk. Check-in & checkout were always quick. The staff, inclusive of housekeeping, were welcoming and extraordinarily friendly albeit with English that could be improved. The cafe at the open air lobby was comfortable and a gathering place too with service & food that were good. WiFi was fast and reliable, the most important feature for me as a location-independent worker. The rooms (and I stayed in several) were large with the standard firm mattress that was worn, a desk and refrigerator. Linens and towels were ok. Additional outlets are needed but I made do. The bathrooms were adequate with hot water and good pressure. I never experienced sewage backup or a malodorous atmosphere. toiletries were provided. The lift always worked and was fairly quick. I was satisfied with security in the hotel and also with safety in the area but remained situationally aware at all times--as should you. While the physical property could be improved in many ways, I grew to be a fan and would unhesitatingly return to stay again. It's a super value.

kenneth W.
Australia
January 01, 2016
Not much to say
Location
It is ok

Allen L.
Australia
December 12, 2015
River the little Star
Location,staff friendliness and room size
Enjoyed the location and staff friendliness


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