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2015
Very good 7.9
Based on 1600 reviews

Recent customer comments

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Very good



based on 1600 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.4
  • Location 8.8
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.5

Suhendra E.
Indonesia
February 17, 2016
Nice hotel
A good hotel nice location near sarawak river and mall sorundings many food stall around and helpfull staff..

mariza R.
Malaysia
February 17, 2016
nice place to stay
Very strategic location.. plus shopping mall just at your footsteps..

Mohd A.
Malaysia
February 16, 2016
Good location but room need to be refurbish
location
great location at the waterfront area. but the room a bit smelly and need some refurbish

nor S.
Malaysia
February 15, 2016
very slow check in and checkout process.
swimming pool, very convenience room and strategic location
Overall fine except during check in n check out process taking too long.During check in at 2pm,the rooms not ready n were told to come back after 1hour. Unfortunately the room still not ready around 4.30pm and take so long for check in and check out process at the counter.

nor S.
Malaysia
February 15, 2016
very slow check in and checkout process.
swimming pool, very convenience room and strategic location
Overall fine except during check in n check out process taking too long.During check in at 2pm,the rooms not ready n were told to come back after 1hour. Unfortunately the room still not ready around 4.30pm and take so long for check in and check out process at the counter.

nor S.
Malaysia
February 15, 2016
very slow check in and checkout process.
swimming pool, very convenience room and strategic location
Overall fine except during check in n check out process taking too long.During check in at 2pm,the rooms not ready n were told to come back after 1hour. Unfortunately the room still not ready around 4.30pm and take so long for check in and check out process at the counter.

nor S.
Malaysia
February 15, 2016
very slow check in and checkout process.
swimming pool, very convenience room and strategic location
Overall fine except during check in n check out process taking too long.During check in at 2pm,the rooms not ready n were told to come back after 1hour. Unfortunately the room still not ready around 4.30pm and take so long for check in and check out process at the counter.

BRIAN R.
Malaysia
February 15, 2016
Best and comfort
Lovely stay, ntg to complaint about. Just some plugs aren't working well.

BRIAN R.
Malaysia
February 15, 2016
Best and comfort
Lovely stay, ntg to complaint about. Just some plugs aren't working well.

Chee C.
Malaysia
February 15, 2016
An outdated hotel with questionable cleanliness
Location
This is probably my worst 5-star hotel experience in Asia. The level of cleanliness was low (as after I checked in my Facebook app shows reviews of other guests facing the same problem). The previous guests had left an electric kettle filled with some stuff he/she cooked inside and wasn't cleaned. Called the operator from 3pm to 8pm for a replacement. Finally I had to personally bring it down to the front desk for a new one. The coffee table and carpet underneath it had crumbles of snack leftover. Now cleaned or vacuum. Bath tub has no plug stopper, rendering it useless for a soak and the bathroom had a musky smell. The windows were dirty. The Coca Restaurant uses the original franchise name (that had ended in Malaysia) with their own menu. No, I would not stay here again.