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2015
Very good 7.9
Based on 1600 reviews

Recent customer comments

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Very good



based on 1600 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.4
  • Location 8.8
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.5

YIN Y.
Malaysia
February 01, 2016
Near town area
Good location,parkson around.

Frederick S.
Malaysia
February 01, 2016
Good location to stay in Kuching
Clean, good breakfast & entertaiment
Enjoy. I travel with young children & the location is perfect.

Mohd. M.
Malaysia
January 29, 2016
Very recomended, speechless for staff service.
Everything
by agoda.com

Hafiz H.
Malaysia
January 28, 2016
good
sgt best

Nur D.
Malaysia
January 25, 2016
GOOD LOCATION
LOCATION,LOCATION AND LOCATION
THE HOTEL LOOKS A BIT RUNDOWN. IT NEEDS SOME REFURBISHMENT TO COMPETE WITH OTHER NEW HOTEL. BUT OVERALL IT STILL HAS ITS OWN ATTRACTIONS SUCH AS EXCELLENT AND FRIENDLY STAFF.

David B.
New Zealand
January 20, 2016
Excellent 3 night stay
location, breakfast buffet, staff helpfulness
We werefirst allocated a room that was very damp and musty but one phone call and with no fuss another equivalent room was immediately found which was dry. After that unfortunate glitch our stay was very pleasant and comfortable and the few times we were in the hotel for meals other than the included excellent buffet breakfast, the food was fresh, well presented and tasty. This hotel is in a quiet location with easy access to the riverside (across the street is the riverside walk) and to shops and tour operators.

TL C.
Malaysia
January 19, 2016
Comfort but need improvement
Location, bed and pillow
Overall are acceptable, clean and comfort bed.

Noor I.
Malaysia
January 18, 2016
Front Desk Awareness with online booking
Convenient Location, Clean Environment, Reasonable price
In Agoda booking already stated that 'Include' breakfast but according to the frontdesk staff, the charges that i paid is for Room Only. After get them to double confirm with my voucher, they did mentioned that they receive a late notification for my booking from Agoda. This is totally unacceptable as i already do my booking a week ahead. And this is not my first experienced, it happened few time during my stay there.

rokbi O.
Malaysia
January 18, 2016
Very friendly staff
Location,very helpful staff
Nice stay here which located near sarawak river,second night stay and upgrade to suite room which located at higher foor.The front office manager is very heplful and he arrange the suite room for my family.Thanks a lot

Haziq F.
Malaysia
January 17, 2016
Majestic experience
Staff friendliness, room comfort, fitness centre
Spent overnight. The staff were extremely friendly, the room was a bit old fashioned but still comfortable. The breakfast was fantastic, however the local cuisines is not so good. The hotel is attached to shopping mall.