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2015
Very good 7.9
Based on 1632 reviews

Recent customer comments

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Very good



based on 1632 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.4
  • Location 8.8
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.5

KUN T. from Malaysia
Business travelers
Stayed 2 nights in January 2016
Nice Hotel right at the city centre
Value for money especially when booking online via agoda.com Comfortable room and strategic location. The famous food court is just 5 minutes walk. Water front is just across the road in front of the hotel. Easy to get taxi. Need to watch out on the traffic jam especially during rush hour. If you need to catch a flight, better to check with the front desk for their advise.
Reviewed February 02, 2016

Mohamad H. from Indonesia
Couples
Stayed 3 nights in January 2016
Good Stay
1. Nice River View - 2. Strategic Location - 3. Clean Room
Satisfactory
Reviewed February 01, 2016

YIN Y. from Malaysia
Business travelers
Stayed one night in January 2016
Near town area
Good location,parkson around.
Reviewed February 01, 2016

Frederick S. from Malaysia
Couples
Stayed one night in August 2015
Good location to stay in Kuching
Clean, good breakfast & entertaiment
Enjoy. I travel with young children & the location is perfect.
Reviewed February 01, 2016

Mohd. M. from Malaysia
Families with young children
Stayed 2 nights in January 2016
Very recomended, speechless for staff service.
Everything
by agoda.com
Reviewed January 29, 2016

Hafiz H. from Malaysia
Couples
Stayed one night in January 2016
good
sgt best
Reviewed January 28, 2016

Nur D. from Malaysia
Families with young children
Stayed one night in January 2016
GOOD LOCATION
LOCATION,LOCATION AND LOCATION
THE HOTEL LOOKS A BIT RUNDOWN. IT NEEDS SOME REFURBISHMENT TO COMPETE WITH OTHER NEW HOTEL. BUT OVERALL IT STILL HAS ITS OWN ATTRACTIONS SUCH AS EXCELLENT AND FRIENDLY STAFF.
Reviewed January 25, 2016

David B. from New Zealand
Couples
Stayed 3 nights in January 2016
Excellent 3 night stay
location, breakfast buffet, staff helpfulness
We werefirst allocated a room that was very damp and musty but one phone call and with no fuss another equivalent room was immediately found which was dry. After that unfortunate glitch our stay was very pleasant and comfortable and the few times we were in the hotel for meals other than the included excellent buffet breakfast, the food was fresh, well presented and tasty. This hotel is in a quiet location with easy access to the riverside (across the street is the riverside walk) and to shops and tour operators.
Reviewed January 20, 2016

TL C. from Malaysia
Business travelers
Stayed one night in December 2015
Comfort but need improvement
Location, bed and pillow
Overall are acceptable, clean and comfort bed.
Reviewed January 19, 2016

Noor I. from Malaysia
Business travelers
Stayed 4 nights in January 2016
Front Desk Awareness with online booking
Convenient Location, Clean Environment, Reasonable price
In Agoda booking already stated that 'Include' breakfast but according to the frontdesk staff, the charges that i paid is for Room Only. After get them to double confirm with my voucher, they did mentioned that they receive a late notification for my booking from Agoda. This is totally unacceptable as i already do my booking a week ahead. And this is not my first experienced, it happened few time during my stay there.
Reviewed January 18, 2016