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Riverside Majestic Hotel

Jalan Tunku Abdul Rahman , Kuching City Center, Kuching, Malaysia 93756

Recent customer reviews

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Very good

7.9

based on 1509 reviews

1295 reviews in English

Value for Money
7.8
Location
8.8
Staff Performance
7.9
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
8.0
Food/Dining
7.5
All reviews (1509)
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Adeline N. Couples Malaysia, September 18, 2015
good location in town centre

location, price, spacious room
7.7
mostly good, we got a good deal with promo from agoda, spacious twin bed room (with large double beds, i actually think our room is for 4 pax) with large windows overlooking the riverside, fort magherita and also the Sarawak's state legislative assembly building. Too bad we were there when the haze was really serious that schools were ordered to close. From agoda's information, it said the hotel was renovated recently, but i think not all of the rooms are renovated, coz ours was pretty 'old' and 'dated' - although it was clean. The mini bar has a musty smell though which we didnt use. The front counter staff were good and efficient in answering our calls and attending to our requests. However, i feel that the room cleaning staff werent very attentive - they didnt replace our complimentary mineral water and coffee (info provided in room said they will be replenished daily). WE cant commend on the quality of the food as our room didnt come with breakfast. Hotel is also next to riverside shopping complex. There is a famous food court - TopSpot Foodcourt which is located on the top floor of Taman Kereta car park. This foodcourt is famous for its delicious seafood and local delicacies ( a must visit when you are in Kuching).
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Nik N. Couples Malaysia, September 17, 2015
Fantastic
6.7
Good
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Huck K. Business travelers Malaysia, September 15, 2015
Nice Hotel with River view

Beutiful Hotel, Good location, Clean room
8.3
We checked in around 11pm, all shopping mall, food court already closed.
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Jin L. Couples Singapore, September 15, 2015
Quite run down

Location only.
5
Well, the aircon is too cold at low level (might be happy for some people but i'm someone who is afraid of hot weather actually). The covers are too thin to keep you warm. The hotel does not provide comb, toothbrush(with toothpaste) and razor, you can ask for it but they only gave us one toothbrush when they knew there is two person in the room. There are ants everywhere in the room, not a lot, but they are even on the bed. The rubbish is not always cleared after every room cleaning. Through our 3 days stay, all the same. They will forget to empty one or all of the rubbish bins. Although it is located beside (interlink) with a shopping mall, the shopping mall is rather empty except for parkson. Restaurant wise, some food is ok but they replenish rather slow. We had to wait for the salad to be replenish after 40 min (they were emptied plates when we arrived). The staff may understand English but their response is more like not sure what you are asking about. I witness a customer asking where to find salt and pepper, but the waitresses looked at each other and shake head. I think simple english and questions and answers should be trained. Overall, i don't think i will return to this hotel again as it is totally overated as a 5 star.
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Jui C. Couples Malaysia, September 15, 2015
Nice hotel

Location, Food and nice room
9
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Rosaidah M. Families with older children Malaysia, September 13, 2015
Very good location to all attraction

Location, clean and convenient
6.7
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Mohd Z. Business travelers Malaysia, September 12, 2015
so far the best hotel for me

location, room view and staff very friendly
9
the best ever hotel so far
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Sean C. Business travelers Malaysia, September 10, 2015
ok

ok
10
ok
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Aaron K. Business travelers Malaysia, September 10, 2015
My overnight stay

Convenience, Great Value & Clean
9.7
I enjoyed my brief stay
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Ellias S. Business travelers Malaysia, September 9, 2015
Good Location - Rstaurant staff not so efficient f

location, comfort and cleanliness
6.7
Allright
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Riverside Majestic Hotel Kuching - Hotel ExteriorRiverside Majestic Hotel Kuching - Lady SuiteRiverside Majestic Hotel Kuching - LobbyRiverside Majestic Hotel Kuching - Executive Club LoungeRiverside Majestic Hotel Kuching - Windows On KuchingRiverside Majestic Hotel Kuching - Coffee Shop/CafeRiverside Majestic Hotel Kuching - Sarawak RiverRiverside Majestic Hotel Kuching - Kuching WaterfrontRiverside Majestic Hotel Kuching - River Palace RestaurantRiverside Majestic Hotel Kuching - Windows on KuchingRiverside Majestic Hotel Kuching - Club Lobby LoungeRiverside Majestic Hotel Kuching - Executive Business CenterRiverside Majestic Hotel Kuching - Sarawak ChamberRiverside Majestic Hotel Kuching - Executive Business CenterRiverside Majestic Hotel Kuching - Coffee Shop/CafeRiverside Majestic Hotel Kuching - Fitness RoomRiverside Majestic Hotel Kuching - Fitness RoomRiverside Majestic Hotel Kuching - Swimming PoolRiverside Majestic Hotel Kuching - Club Superior or Deluxe KingRiverside Majestic Hotel Kuching - Executive LoungeRiverside Majestic Hotel Kuching - Business Suite Living roomRiverside Majestic Hotel Kuching - Club StudioRiverside Majestic Hotel Kuching - Superior Deluxe KingRiverside Majestic Hotel Kuching - Business SuiteRiverside Majestic Hotel Kuching - Superior Deluxe TwinRiverside Majestic Hotel Kuching - Club Studio Living roomRiverside Majestic Hotel Kuching - Club Superior or Deluxe TwinRiverside Majestic Hotel Kuching - Meeting RoomRiverside Majestic Hotel Kuching - Meeting RoomRiverside Majestic Hotel Kuching - Executive LoungeRiverside Majestic Hotel Kuching - RestaurantRiverside Majestic Hotel Kuching - RestaurantRiverside Majestic Hotel Kuching - Coffee Shop/CafeRiverside Majestic Hotel Kuching - Business CenterRiverside Majestic Hotel Kuching - Meeting RoomRiverside Majestic Hotel Kuching - The ClubRiverside Majestic Hotel Kuching - Guest RoomRiverside Majestic Hotel Kuching - Club Studio Living roomRiverside Majestic Hotel Kuching - Club Superior or Deluxe TwinRiverside Majestic Hotel Kuching - Superior Deluxe TwinRiverside Majestic Hotel Kuching - Club Superior or Deluxe KingRiverside Majestic Hotel Kuching - Business SuiteRiverside Majestic Hotel Kuching - Superior Deluxe KingRiverside Majestic Hotel Kuching - Club StudioRiverside Majestic Hotel Kuching - Club StudioRiverside Majestic Hotel Kuching - ReceptionRiverside Majestic Hotel Kuching - LobbyRiverside Majestic Hotel Kuching - ExteriorRiverside Majestic Hotel Kuching - Bathroom


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