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2015
Very good 7.9
Based on 1600 reviews

Recent customer comments

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Very good



based on 1600 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.4
  • Location 8.8
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.5

Catherine B.
Malaysia
October 21, 2015
long wait for room to be ready
breakfast
Unexpected especially from a 5 star hotel. We were made to wait for one of our rooms to be ready , we were given smoking room eventhough i send in a request for non-smoking..it was already late..almost 6 pm.. the reception lady staff wasnt seem helpful..until we encountered with the duty manager, miss Jennifer who was helpful and quick to attend to our needs. I hope the hotel can improve on the level of efficiency when it comes to check in, also on the staffs, educate and train them to be more customer focus, also the hotel amenities like soaps and toiletries should not be limited to one item each for a double occupancy room.

Mohamad Z.
Malaysia
October 20, 2015
Nice hotel
Facilities, cleanliness, friendly
Nice room, location and facilities

Azeleta Y.
Malaysia
October 20, 2015
ok
staff, cleanliness, environment

Azeleta Y.
Malaysia
October 20, 2015
ok
staff, cleanliness, environment

Azludin S.
Malaysia
October 20, 2015
So good
Centre of the kuching² city
Great..enjoy

Mohd K.
Malaysia
October 20, 2015
Nice hotel in the City of Kuching
The staffs are friendly, the room are nice and have a good view.
Overall was fine and received good services from the friendly staff. Value for your money.

NOR A.
Malaysia
October 19, 2015
location, services, facilities and food are marval
food, facilities and service
Enjoyable and satisfied with everything

KARRIL K.
Malaysia
October 19, 2015
Strategic, comfortable & Value for money
Strategic, comfortable & Value for money
It was great

Koh C.
Malaysia
October 19, 2015
Good for a short stay
Location location location
Pleasant

ALFARIZ M.
Malaysia
October 18, 2015
5-star hotel in the heart of Kuching
Strategic location. Cosy stay. Great breakfast selection