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2015
Very good 7.9
Based on 1600 reviews

Recent customer comments

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Very good



based on 1600 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.4
  • Location 8.8
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.5

doris M.
Malaysia
September 28, 2015
Good but not expected as 5str
Location

Elina C.
Malaysia
September 27, 2015
My experience staying in Riverside Majestic
Its location is v good.
I would only rate d hotel as 3-4 star as d furniture and carpet are too old n worn out. D toilet bowl n long bath are old n not scrubbed. Long bath curtain is dirty. The room is not clean too. Weekend breakfast was slightly better than weekday's. Rice was half cooked n without its usual condiments. Replenishing was terribly slow. Food was tip top during my past visits. So am a little disappointed this time around.

ENG H.
Malaysia
September 27, 2015
Great stay at affordable price
Great location, friendly staff, comfortable room

Adeline N.
Malaysia
September 25, 2015
good location in town centre
location, price, spacious room
mostly good, we got a good deal with promo from agoda, spacious twin bed room (with large double beds, i actually think our room is for 4 pax) with large windows overlooking the riverside, fort magherita and also the Sarawak's state legislative assembly building. Too bad we were there when the haze was really serious that schools were ordered to close. From agoda's information, it said the hotel was renovated recently, but i think not all of the rooms are renovated, coz ours was pretty 'old' and 'dated' - although it was clean. The mini bar has a musty smell though which we didnt use. The front counter staff were good and efficient in answering our calls and attending to our requests. However, i feel that the room cleaning staff werent very attentive - they didnt replace our complimentary mineral water and coffee (info provided in room said they will be replenished daily). WE cant commend on the quality of the food as our room didnt come with breakfast. Hotel is also next to riverside shopping complex. There is a famous food court - TopSpot Foodcourt which is located on the top floor of Taman Kereta car park. This foodcourt is famous for its delicious seafood and local delicacies ( a must visit when you are in Kuching).

Foong C.
Malaysia
September 24, 2015
value of money
Location, clean

laila M.
Malaysia
September 23, 2015
big rooms , near the mall
they made mistake and correct it right away
pleasant stay... wonderful staffs

Jin C.
Singapore
September 19, 2015
Quite run down
Location only.
Well, the aircon is too cold at low level (might be happy for some people but i'm someone who is afraid of hot weather actually). The covers are too thin to keep you warm. The hotel does not provide comb, toothbrush(with toothpaste) and razor, you can ask for it but they only gave us one toothbrush when they knew there is two person in the room. There are ants everywhere in the room, not a lot, but they are even on the bed. The rubbish is not always cleared after every room cleaning. Through our 3 days stay, all the same. They will forget to empty one or all of the rubbish bins. Although it is located beside (interlink) with a shopping mall, the shopping mall is rather empty except for parkson. Restaurant wise, some food is ok but they replenish rather slow. We had to wait for the salad to be replenish after 40 min (they were emptied plates when we arrived). The staff may understand English but their response is more like not sure what you are asking about. I witness a customer asking where to find salt and pepper, but the waitresses looked at each other and shake head. I think simple english and questions and answers should be trained. Overall, i don't think i will return to this hotel again as it is totally overated as a 5 star.

Mohd Z.
Malaysia
September 17, 2015
so far the best hotel for me
location, room view and staff very friendly
the best ever hotel so far

Aaron C.
Malaysia
September 16, 2015
My overnight stay
Convenience, Great Value & Clean
I enjoyed my brief stay

Rosaidah I.
Malaysia
September 14, 2015
Very good location to all attraction
Location, clean and convenient