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2015
Very good 7.9
Based on 1601 reviews

Recent customer comments

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Very good



based on 1601 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.4
  • Location 8.8
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.5

Winsome G.
Malaysia
July 05, 2016
Simple clean and comfortable
Spent a night here for a short trip. Satisfied with everything

Shu Y.
Malaysia
July 05, 2016
Pleasant stay but clealiness need to improve
I'm group of 7 with elderly and young children, we booked 3 rooms and stayed 2nites in Jun'16. Although our flight arrived in the morning but we choosed to tour around Kuching and check in @ hotel after 6pm. I tried call them to request for 3rooms at the same floor and tell them about our late check-in, but i was put on hold and being transfer from one to another finally was transfer to front desk. They need to improve on phone answering system. It was a pleasant check in procedure as it took us less than 10minutes and was glad that we manage to get 3 rooms together and free upgrade to Riverview room. The view was nice but the window was not cleaned so spoilt the view. Comfortable king bed but the linen is old and look yellowish, carpet is old and dusty. My kids enjoy their shower in bath tub, the water pressure is good for shower. Toiletries was not given which we need to call housekeeping to request for it, the toiletries was in our bathroom when we return from our dinner. Buffet breakfast quite variety and the food taste good. I like the mini charcoal grill provided so we can bake the bread but make sure u turn it fast else u get charred bread. Overall is a comfortable, value stay and the staff is helpful.

YONG K.
Malaysia
July 05, 2016
Value for money
good Location

chuan L.
Malaysia
July 04, 2016
No comment
No comment

Kenneth P.
Malaysia
July 03, 2016
Convinient Location
Close to meeting place. Easy to flag a cab

MD H.
Malaysia
July 03, 2016
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john M.
Malaysia
July 01, 2016
value for money
Very comfortable king size bed,spacious room and the staff is friendly.

William F.
Malaysia
July 01, 2016
5 star with friendly service but place aging is obvious
Odd smells coming up from the worn-out carpets or wood lining at the windows the center control panel in the room seems like from the 80's but nevertheless it is top notch service with very comfortable bed and spacious room

CHEEMOON C.
Malaysia
June 29, 2016
comfy & clean, will choose to stay again!
first time stay with this hotel, surprisingly its just located at a very strategic place where walking distance to a major attractions example the famous street with all those nice restaurant and local foods, also next to waterfront! hotel room is comfy, clean and would be better if do have a independent aircon at the room so can easily to control the fan speed, temperature. one more thing about wifi, relatively slow is the one to complain.

Jennie J.
Malaysia
June 29, 2016
Room need to refurbish
Room is abit too old, need to refurbish.