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Recent customer comments

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Very good

based on 1464 reviews
  • Cleanliness 8.0
  • Facilities 6.6
  • Location 7.4
  • Room Comfort/Standard 7.4
  • Service 7.5
  • Value for money 7.7
  • Food/Dining 6.4
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Xian W. from Malaysia
Business travelers
Stayed one night in April 2014
Great Hotel..
Good service!
A little bit of walk needed to the hotel, as the main enterence is not facing the main road.
Reviewed August 28, 2014

Duu O. from Malaysia
Stayed 2 nights in August 2014
Worth to stay
Room is Clean. Very Strategic location, near to most of the tourist hot spot. Nice city view
Fantastic! It's located at the very strategic location. Near to the public transport station and tourism hot spots.
Reviewed August 26, 2014

CHEE P. from Malaysia
Business travelers
Stayed 2 nights in August 2014
Convinient; easy to access for work & leisure
Helpful desk front receiption
Good, nothing to complaint. Especially thanks to your helpful and polite receiption staffs.
Reviewed August 21, 2014

Shin Y. from Brunei Darussalam
Families with older children
Stayed 5 nights in July 2014
Riverview Hotel
Clean, Good location, Quiet
Reviewed August 05, 2014

Han A. from Singapore
Stayed 3 nights in January 2014
Nice hotel next to the bund
Nice room, walking distance to bund and value for money
Nice room, walking distance to bund and ferry terminal for night cruise. Good value for money but no river view of the bund though.
Reviewed August 04, 2014

Tan T. from Singapore
Solo travelers
Stayed 2 nights in July 2014
3/4 stars hotel, 1 star attitude
looks classy, clean rooms, nice view
Got a city view, which see the DongFang MingZhu tower at night, great. Location is not too bad, a couple mins walk to Yu Garden, and a 10-15mins ride to TianZhiFang and XinTianDi. The bund is just, a 5mins walk away. Room was clean, but toilet is a little cramped. they have too much designs for the sinks and all but just a small area to shower. literally if you sit on the toilet bowl, and say your roommate opens the door, your face will be hit. as for the staffs... i wonder if its just me, as i had a backpack for my trip. i was treated like with the immature attitude of 'backpackers are poor people' When i asked for a taxi, they ask me to walk out, but what pissed me off is, they called one for the guy in the business suit behind me. Fine, when i ask how much it was to cost to go to XinTianDi on cab one night, that dude's reply was... 'XinTianDi is probably too expensive for you.' Well come on, if he had suggested something after his comment, i will brush it off as he is trying to help. But he did not say anything even after i asked, 'then where else should i check out?' and he walks away... Okay, i was in china, i should have expected being treated like an alien. Look, i'm chinese too, i do not expect special services, but at least, treat me like a human being.
Reviewed August 03, 2014

Ekaterina P. from Russia
Solo travelers
Stayed one night in November 2013
great value for money
interior. clean room. view
The hotel is a bit too far from the subway. All the rest is very good: staff, rooms and my favourite night market just around the corner)
Reviewed July 26, 2014

Cheung Y. from Hong Kong
Solo travelers
Stayed 2 nights in April 2014
General ok
good staff, food and room
Reviewed July 25, 2014

Lim C. from Malaysia
Stayed one night in July 2014
Good location and value for money
Clean and comfortable
Near to Yuyuan and the bund. Good hotel to stay and it is really value for money.
Reviewed July 23, 2014

Ivan C. from Czech Republic
Families with young children
Stayed one night in July 2014
Just one night stay.
Location, price/quality, clean, nice rooms
For travelers to Shanghai is good choice. We had no complaints to this hotel.
Reviewed July 17, 2014