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Customers like this hotel for:
    Distance to airport:
  • Boraldai Airport (12.1 Km)
  • Almaty International Airport (12.8 Km)

Note: Distances are measured as a straight line.

Rixos Almaty Hotel

506-99 Seifullin Avenue, Almaly District, Almaty, Kazakhstan 050012 (Show on map)

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"The SPA facilities is the best I have ever seen. The Food..."

Robert, Denmark October 28, 2015

Features of Rixos Almaty Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • bar
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • hot tub
  • massage
  • sauna
  • spa
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Russian

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Hotel Description
Ideal for fun and relaxation, Rixos Almaty Hotel is located in the Almaly District area of Almaty. T...see more Ideal for fun and relaxation, Rixos Almaty Hotel is located in the Almaly District area of Almaty. The excitement of the city center is only 1 km away. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Take advantage of a wealth of unrivaled services and amenities at this Almaty hotel. Top features of the hotel include free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, express check-in/check-out.

Experience high quality room facilities during your stay here. Some rooms include internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms, air conditioning, provided to help guests recharge after a long day. The hotel offers an excellent variety of recreational facilities, including hot tub, fitness center, sauna, spa, massage. With an ideal location and facilities to match, Rixos Almaty Hotel hits the spot in many ways.
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Recent customer comments

Filter by Traveler Type
All reviews (20)

Business travelers (13)

Couples (4)

Solo travelers (2)

Groups (1)

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Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (20)
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Jonathan Y. Business travelers
United States of America, November 15, 2015
nice place

desk staff, room, sauna
it was fine. We arrived early evening and went out to eat. We had to leave early, they didn't have breakfast at that time. We paid extra for airport pick up and drop off...a bit expensive. Driver that met us at the airport not at all friendly (we also speak Russian)
Robert K. Business travelers
Denmark, October 29, 2015
Extremly plesant surprise

The SPA facilities is the best I have ever seen. The Food from the lobby resturant was fantastic and the service is top notch
Everyone visiting Almaty book yourself into RIXOS.. You wont regret
Nor A. Business travelers
Malaysia, June 12, 2015
Good hotel

Good hotel which suit which 5 star standard
Petr N. Couples
Czech Republic, December 27, 2014
Best choice in Almaty

Jigh quality in Almaty
All ok, just the personell unexperienced and communication not at western standards
Stephen B. Couples
United Kingdom, October 25, 2014

Reception, Doormen
The room on the 4th floor was at first viewing very acceptable, but as a couple, you would expect to find at least two cups and saucers, there was only one cup for the whole of the stay, there was no tea or creamer provided,and no spoons despite requests every day. In the bathroom, only one robe provided, again requests for another were ignored or just forgotten. Breakfast was also dissapointing, with the food generally only warm, the eggs as cooked by the lady on duty were the only hot things there, I would expect better from a top hotel. Prices for the mini bar were outrageous, it was 10 times cheaper to walk the 500 metres outside of the hotel to get a coca cola, the Rixos should realise that not everyone is on a business account. Very dissapointed in this hotel, I am a regular visitor to Almaty, and would think twice or three times before booking again.
Petr N. Couples
Czech Republic, October 22, 2014
best choice in Almaty

Great location, great standard, place to meet
Everything is OK starting from friendly staff at reception through quality of all services and room, no complains...
John K. Business travelers
Ireland, May 28, 2014
A bad experience

I didn't find one
1. Agoda confirmed booking could not be traced by hotel 2. Requested airport transfer not arranged 3. Was allocated a stinking smoking room even though I specifically asked for non- smoking 4. Was made to pay cash for room service because the check in counter messed up 5. I booked a taxi for departure which appear to have been forgotten about but 10 minutes after the time the taxi driver was located - he was in the hotel lobby all the time
Armen B. Business travelers
Singapore, July 29, 2014
Staff performance was unacceptable

Food and location
Staff performance was unacceptable, they didn't give a F about the comments, Room wasn't being cleaned on daily basis, and staff made an excuse that housekeeping is short of personnel... ? I made few complains to management, however didnt work, so end up shifting. on the day that I was checking out, managers/directors came out with apologies, which I appreciate, but they have done something 2-3 days before!
Sarah W. Solo travelers
Australia, July 30, 2013
Luxurious and professional

5 stars, secure, clean
I had a fantastic stay at Rixos Almaty. The staff were helpful and respectful. The rooms were clean and beautiful. The view was great. Breakfast buffet was great. Location is great. Everything you can expect from a 5 star hotel. Wifi was decent and room service was good. Guest relations girls were very nice and tried hard. I recommend this hotel but keep your eye on the prices.
CHONG C. Business travelers
Singapore, December 24, 2013
Great experience of very grand hotel interior

friendly and helpful staff
Very grand lobby area with nice features and also many sitting area to relax and for a drink. The hotel is only 30 minutes away by taxi to the mountains and for ski. however, the room interior is a bit dated but very clean. It has a balcony where you could get some fresh air in the morning.

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