Excellent 8.4
Based on 203 reviews

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About Rixos The Palm Dubai

Description

When visiting Dubai, you'll feel right at home at Rixos The Palm Dubai, which offers quality accommodation and great service. Situated only 20. Km from the city center, guests are well located to enjoy the town's attractions and activities. With the city's main attractions such as Palm Jumeirah, Givenchy Spa, Oriental Hammam within close reach, visitors to the hotel will just love its location.

At Rixos The Palm Dubai, the excellent service and superior facilities make for an unforgettable stay. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop, taxi service.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, complimentary instant coffee, complimentary tea, free welcome drink, linens. Throughout the day you can enjoy the relaxing atmosphere of the hot tub, private beach, fitness center, sauna, hot spring bath. Rixos The Palm Dubai is an ideal place of stay for travelers seeking charm, comfort and convenience in Dubai.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom
  • karaoke

Swimming & soaking

  • hot tub
  • hot spring bath
  • outdoor pool
  • indoor pool

Water sports

  • private beach
  • diving
  • water sports (motorized)
  • water sports (non-motorized)

Land sports

  • tennis courts
  • table tennis

For kids

  • children's playground
  • kids club
  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • gift/souvenir shop
  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • nightclub
  • salon
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • ATM
  • currency exchange

Languages Spoken

  • English
  • Arabic
  • French
  • German
  • Hindi
  • Italian
  • Portuguese
  • Russian
  • Turkish
  • Ukrainian
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Policies

The hotel is offering one return ticket per person per day from hotel to Dubai Marina by Water Taxi.

Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 275 AED
Breakfast Charge (when not included in room rate): 135 AED
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 20. Km
Distance to Airport: 47. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 4
Number of Floors: 6
Number of Restaurants: 3
Number of Rooms : 230
Room Voltage: 240
Time to Airport (Minutes): 50
Year Hotel Built: 2011
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.9
  • Facilities 9.6
  • Location 8.2
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.0
  • Food/Dining 8.1

Ghanem A.
United Arab Emirates
July 23, 2016
Bad experience
Hussam in reception was very helpful and he upgraded our room to suite which I expected will be nice as 5* hotel but it was awful the room only is big which was good but other thing bad from the door until toilet. The door was not safety close it broken and the key was not lock our door, the carpet was not clean well, also no coffee machine in coffe table only boil water , the window was not close probably, only two bottle of water in that big suite . In check out they called us three times with someone knocked our door I requested only 30 mins to prepare and will call you but they called us after 2 mins I think they did not have system or the staff was not coordinated with each. First & last time I will book this hotel.

Feysal A.
United Arab Emirates
July 20, 2016
so fantastic
it was v.good hotel and we enjoed a all....and best price i like to go again. Thanks

Yaqoob A.
United Arab Emirates
June 19, 2016
nice experience , friendly stuff, fantastic place for couples
nice experience , friendly stuff, fantastic place for couples

mohammad A.
Saudi Arabia
May 08, 2016
Best beach hotel
Best beach hotel quit relax friendly staff

mohammad A.
Saudi Arabia
May 06, 2016
Perfect hotel
Very friendly staff , very clean hotel , very clean beach

Saud S.
United States
April 27, 2016
Very good facility
I really enjoyed the stay here excellent in every which way

Abdul K.
United Arab Emirates
April 27, 2016
Stay on 25 & 26 April,16
The hotel is a great place to stay but they should improve the skills of their receptionist.

mohammad A.
Saudi Arabia
April 25, 2016
Perfect
Quite nice a lot of activity

Hanan B.
United States
April 04, 2016
Excellent
Excellent

David T.
South Africa
March 14, 2016
Excellent hotel
Room was superb, the food good and service excellent
The stay was really good and the hotel lived up to my expectations. The only issue staying at the hotel at the moment, and unfortunately outside their control, is the normally one hour delay in travelling into Dubai due to roadworks outside the Atlantis Hotel. One way the hotel could alleviate the issue is more water transport to the Marina and collect from Marina and take by the coach to Mall of Emirates


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