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Fantastic



din 292 opinii
  • Condiţii/Curăţenie Hotel 8,8
  • Situare 8,8
  • Confort/Standard Cameră 8,7
  • Prestaţia personalului 9,1
  • Calitate-preţ 8,8
  • Alimentaţie/Local 7,6

7,7 Helen M.
United Kingdom
17 august 2013
great location and friendly hotel
Location, clean, staff
Staff were very helpful and attentive and helped with all requests efficiently and with a smile on their face. Room was very comfortable and had tea/coffee making facilities. Good location, easy to walk to the major sights in that area. Breakfast a bit limited in choices but they would cook eggs fresh and were helpful when asked.

8,7 Sin L.
Singapore
06 august 2013
attentive staff who remembers their customer
Aranya has clean rooms, attentive and friendly staff, not forgetting, it is very close to the Old Quarter and several places of interest.
Great stay. We were able to check-in early due to early train arrival. Hotel also allowed us to keep our baggage for 2 days while we headed for Sapa. Could also take a shower in their spa room even after checking out (for a small cost of course). Great staff and location!

9,7 Marcel J.
Netherlands
01 septembrie 2013
Great place to stay in Hanoi
Friendly staff, good room, service
We had a very good stay, when entering the hotel it was very welcoming. The room was quite a relief, a good decent mattrass, and good bathroom. We ate in the restaurant once, which is of decent quality. We would surely recommend this hotel, much better then the other place we stayed in Hanoi, see our reviews.

10 Chien C.
Taiwan
08 august 2013
Really enjoy my stay
Comfortable and clean room, nice bathroom and friendly staff
I stayed in this hotel for 3 nights. I really enjoyed staying there, very comfortable room, clean and big bathroom, delicious breakfast, friendly and nice staff. The only thing made me feel bad was I lived in the 1st floor, every morning it was so noisy (hotel staff were busy cleaning the rooms). Save for this, this hotel is great. I will surely choose to live here again.

8 Sin L.
Singapore
09 august 2013
Satisfying
Comfortable, clean room, amazing staff, close proximity to attractions
Staff were very approachable and helpful. Their English is good as well. We were able to check-in early due to available staff support in the wee hours of the morning. Hotel is close to Old Quarter and many other attractions, good location.

8 Philip W.
Australia
07 august 2013
Friendly and attentive staffs
good shopping area, Good English speaking staffs, clean
Enjoyable,Informative staffs and good services. It is good location for sight-seeing and shopping.

8 Saengnapha U.
Thailand
02 august 2013
Nicely decorated, value for money
Fair variety of breakfast both buffet and ala carte, English speaking reception
Overall was nice. Receptionists speak good English and were attentive to details. Staff were very friendly. We had to leave for airport early in the morning and they offered a packed breakfast with a bottle of water for each of my party. Breakfast at the hotel was also fine and we could have both ala carte menu and buffet line on the same morning :) A few down points we experienced were the very slow checkin (we actually requested for our early checkin but our rooms were ready after 2pm) and the overpriced tour package.

6,3 Phuc P.
United States of America
29 iulie 2013
OK, could be better!
Location, staff is willing to help, room size.
It was OK! With its potential, the hotel could be a lot better. With the very competitive situation in Ha Noi, this hotel will need to work harder to survive.

9,3 NGEE T.
Singapore
24 iulie 2013
Friendly staff, amazing service, clean room
Very good manager, friendly staff, clean room
Very nice short stay. Central location easy access to galleries and shops. Only thing is the wifi connection in the room is weak.

10 Chui K.
Singapore
19 iulie 2013
A very pleasant stay, a wonderful experience
Location, cleanliness & attentive staff
I've had a wonderful stay here. Couldn't ask for more.