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Fantastic 8,5
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din 2581 opinii
  • Condiţii/Curăţenie Hotel 8,7
  • Situare 8,2
  • Confort/Standard Cameră 8,7
  • Prestaţia personalului 8,7
  • Calitate-preţ 8,7
  • Alimentaţie/Local 7,8

Neha K. din Statele Unite
Călători individuali
Sejur o noapte în ianuarie 2013
amazing service!
service with a smile!
the reviews are true! i was a solo traveler and picked this hotel based on price and reviews. it was a great choice. it is not on a main street but close enough to walk to the lake, shopping and other sight seeing spots in hanoi. the service is great! the staff is very helpful with questions and information about seeing the city. breakfast was good. and i also had a very reasonably priced massage - that was also fantastic! i highly recommend this hotel! my only complaint was the loud french tourists in the rooms next door but once i asked them to close their room doors...all was well!
Recenzat 03 februarie 2013

Richard A. din Statele Unite
Călători în grup
Sejur 6 nopți în ianuarie 2013
Three of us stayed at this lovely hotel and we all agreed that we could find no fault with the sole exception of the village announcement via loud speaker from outside in early morning hours. It was OK for us since we wanted to be up early anyway. The location in the old quarter was convenient with a short walk to the lake and shopping all around. There are plenty of good places to eat nearby. The restaurant in the hotel is excellent. I understand that the chef previously worked at the Gourmet Corner in the Elegance 5 Hotel and, in fact, developed the menu there. Breakfast was among the best I have had at hotels in Asia with a good variety and eggs cooked to order rather than on the buffet itself, a nice touch. The staff were exceptionally friendly and helpful. Since we arrived early our room wasn't quite ready. One of the receptionists took that opportunity to give us an overlay of the Old Quarter, which was helpful and filled the waiting time. The car was at the airport waiting for us when we arrived and the car returning to the airport was prompt at 0630. I will say that the boxed breakfast was a bit lacking, but adequate.
Recenzat 03 februarie 2013

Jean G. din Australia
Călători individuali
Sejur 5 nopți în ianuarie 2013
Central Hotel with a great breakfast
Great breakfast
Central hotel and well priced. I was a solo traveller, but there was a sale so I booked a family room. The room was HUGE for Asian standards, but just slightly larger than a normal sized Western rooms. Breakfast is great and the wi fi is fast. Took a few tours through the hotel, but I would probably book my own if I had the choice.
Recenzat 01 februarie 2013

heng C. din Malaezia
Călători drum de afaceri
Sejur 3 nopți în ianuarie 2013
Clean and quiet hotel
Nice breakfast
good place to stay as it near to city town.is very convenient to all the shopping mall that are within walking distance.
Recenzat 29 ianuarie 2013

Wendy M. din Canada
Călători în grup
Sejur o noapte în ianuarie 2013
Great Hotel & Friendly Staff
Clean, modern rooms & a central location
We were a group of 3 and we stayed at the hotel for 10 days during our visit to Hanoi. We had a superior room which was spacious with a large balcony and tastefully decorated, The rooms spotlessly clean and the beds very comfortable. Complimentary bottled water, tea, coffee and fresh fruit provided. The full breakfast offered a wide array of choices to suit any taste - hot foods, soup, bacon, pancakes, eggs made to order, cereal, fresh fruit, yoghurt and assorted breads. Best breakfast that we received during our 6 week tour of Southeast Asia. The staff were the highlight of our stay at the hotel. They were always helpful, ensured we were comfortable and any requests were followed upon immediately. They went out of their way to accommodate our needs and ensure we were happy. The level of customer service was excellent. We also used the tour guide services of Mr Bie who took care of all our trip excursions which were thoroughly enjoyed and good value. The hotel is a close walk to the lake, mausoleum and temple of literature. Overall a great hotel and the place to stay when in Hanoi.
Recenzat 28 ianuarie 2013

Patiya P. din Thailanda
Călători în pereche
Sejur o noapte în ianuarie 2013
Lovely hotel but no good location
Great services
it was very nice with warm welcomes from their staff. the room was small but great designed.
Recenzat 27 ianuarie 2013

ALAN T. din Australia
Familii cu copii tineri
Sejur o noapte în ianuarie 2013
Fantastic Hotel! Home away from home.
Service, service, service!
we can't recommend this hotel highly enough. stayed here for 7 nights over 3 different visits. great location and very comfortable rooms (we chose a room with no window which was dark and quiet...just what you need after the hanoi streets). what really makes this place so great though is the staff. not only impeccable service from everyone but a lot of care and friendship. the tour desk is not only very professional but gets the best deals for you as well....totally trustworthy. restaurant and breaky are very good (creme brule's every night)and the best massage i got in vietnam from the in house spa. definately the place to stay if in the old quarter!
Recenzat 26 ianuarie 2013

Carly W. din Noua Zeelandă
Călători în grup
Sejur 2 nopți în ianuarie 2013
The most welcoming and helpful service
Absolutely everything, could not fault it!
We arrived, shaken from a terrible taxi encounter and were greeted by the wonderful staff of Rising Dragon Palace Hotel. They made every effort to ensure our stay in Hanoi was enjoyable and positive, including checking us in 4 hours early, organising a day trip to Ha Long Bay, wonderful spa visits, recommending restaurants and must see sights, and organising not only an airport transfer at 4am, but also breakfast to take with us! The hotel itself was lovely, comfortable and welcoming with some beautiful touches. We had an amazing stay here, only wishing that we could have extended our trip. I would go out of my way to recommend that a visitor to Hanoi should stay here, whether you be a couple, family, or solo traveller.
Recenzat 26 ianuarie 2013

Bjorn P. din Olanda
Călători în grup
Sejur 2 nopți în noiembrie 2012
Great Service
Breakfast, dinner
Overall best hotel we had during our 3 week trip through Vietnam. All our hotels were in the same price range
Recenzat 25 ianuarie 2013

Siam W. din Thailanda
Călători în grup
Sejur o noapte în decembrie 2012
nice modern hotel with great service
modern clean room and excellent service from friendly staff
Actually this is my second time staying at this hotel. First time the hotel was still under renovation in some parts in April 2012. This time we (6 friends) arranged with hotel to rent a van and pick us up at the airport so we arrived early in the morning at the hotel. We asked the staff to find us a room so we could freshen up but it's too early. We understood and would be willing to pay extra for one room if available. They allowed us to use the spa rooms free of charge instead. We left some luggages at the hotel as we toured Hanoi and left for Sapa that evening. After we returned from Sapa in the early morning, they also provided us spa rooms to freshen up again. Then we stayed at the hotel three rooms but for only one night. The hotel and the rooms are small but nice clean modern style. But the great things are the staff of this hotel who understood and helped us a lot. They spoke fluent English and gave us useful information. We really appreciated thier service-mind and their smiles so we gave them Christmas gifts we brought from Thailand and they were surprisingly glad. We all had good times staying at this hotel. At night, we went out and experienced Vietnamese people "jamming" along the streets with happy faces on Christmas's eve. After all it's Merry Christmas!
Recenzat 25 ianuarie 2013