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Fantastic



din 243 opinii
  • Condiţii/Curăţenie Hotel 8,4
  • Dotări 8,1
  • Situare 9,2
  • Confort/Standard Cameră 8,5
  • Prestaţia personalului 9,0
  • Calitate-preţ 8,6
  • Alimentaţie/Local 7,9

8,7 Kim L.
Australia
10 martie 2015
Comfort friendliness and convenience
Location. Service. Cleanliness
All staff were exceptional: consistently friendly and helpful without being the least bit imposing. The buffet breakfast had more than adequate to choose from and the dining area is a lovely atmosphere with comforting lighting: not too dark and not too bright. A perfect spot for quiet time alone if required, especially the balcony seating where you can watch passing trade. But there are also many other good eating places right in the same street: so much to try and explore. The hotel location could not be any better, with walking distance from everything in central Hanoi. I was able to exercise late at night or early morning by doing laps around Hoan Kiem Lake. It was particularly beautiful on the rainy nights.

10 Suzy O.
United Kingdom
04 martie 2015
perfect. no complaints.
location, comfort, staff

9,3 Rebecca W.
United Kingdom
04 martie 2015
x
Staff, location, view
Our stay was great - the staff were very helpful, the hotel was in a great spot and we had an amazing view of the lake. The Cafe over the road is very reasonably priced and a great place for a drink or dinner.

10 Melanie S.
United States of America
07 februarie 2016
Wonderful hotel
Recommended.

10 Donghyuk C.
South Korea
17 februarie 2015
Perfect service I've ever been provided
1. Service 2. Food 3. Clean
Awesome.

10 Melanie S.
United States of America
13 februarie 2015
A real gem - we hope to return!
The staff, the location, the atmosphere
Such a wonderful stay! I cannot say enough good things about our time there. The staff were so kind and helpful, the hotel itself was peacefup and tucked away from the Hanoi craziness (although you are still located in the thick of it). We were very sad to leave the Artisan Lakeview, and hope to return soon. Lovely, lovely place - you won't regret staying there (and the buffet breakfast at the cafe is wonderful too).

10 Ru C.
Malaysia
21 martie 2015
Value for Money
Location, Service, Value for Money

9,7 Ru C.
Malaysia
10 februarie 2015
Best Place to Stay
Good Value, Clean, Spacious Room, Friendly Staff

8,3 jose S.
Portugal
03 februarie 2015
great location
location, staff, room size
great value for money. central location and quiet street.

7,7 Hendri H.
Indonesia
29 ianuarie 2015
Very nice hotel
Staff was very helpful, friendly, and warm..