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Superb



din 255 opinii
  • Condiţii/Curăţenie Hotel 9,2
  • Dotări 8,5
  • Situare 9,2
  • Confort/Standard Cameră 9,0
  • Prestaţia personalului 9,4
  • Calitate-preţ 9,2
  • Alimentaţie/Local 8,3
Aranjare după

Pei L.
Taiwan
19 mai 2016
Very good hotel with nice staff
Good location with good service

Matthew M.
Statele Unite
09 mai 2016
Golden Sun
Excellent stay in Hanoi with amazing staff.

Matt B.
Noua Zeelandă
29 aprilie 2016
A must read... Details below.
This was probably one of our shortest stays at a hotel in Vietnam, checking in at night and checking out first thing in the morning. With that said, it was one of our best hotel experiences! Check in was easy with fresh fruit and drinks given while we waited for the hotel staff to get everything ready. The steward was eager to make sure the smallish room was going to be sufficient for us. Knowing we were basically only sleeping there, this wasn't an issue. Every time we asked hotel staff something they were always so helpful and eager to please! Breakfast was great - I ordered for two knowing I would be hungry otherwise. We weren't charged extra for this. Overall a terrific stay!!!

Gretchen B.
Canada
22 aprilie 2016
Great location and staff
We stayed one night with our two boys ages 5 and 7 in the family suite. The hotel is in a great location for exploring the area on foot. The staff are extremely helpful. We lived in Vietnam for 3 years and this is one of the best hotel costumer service experiences we have had. The room was spacious and comfortable. The only complaint we had is the room has a bit of a musty smell. However, this isn't something that is that unusual with Vietnam's humidity - and it is an older building.

Allen L.
Australia
15 aprilie 2016
Great resort
Friendly staff good facilities and enjoyable to relax

Valery B.
Belarus
20 februarie 2016
good place
Polite staff, clean room, nice breakfast

Yeaw C.
Singapore
26 ianuarie 2016
Friendly and warm staff
When I arrived at the hotel, the front staff were very friendly and introduce me to the hotel with welcome drink and fruits. They even recommended me to their 1-day halong bay trip. Everything in the hotel room was good, I just find that the kettle was a bit small. However, the halong bay trip was not very well, but the manager was very nice and asked me about the trip the following day. I feel that they care for their guests and it is recommending. Wifi is working well and breakfast was standard, but was good.

Walter R.
Argentina
03 ianuarie 2016
Very good hotel with excellent location.
Location, staff, cleanness

Kim T.
Malaezia
31 decembrie 2015
General
good location, Good Breakfast choice
Very poor water pressure for shower especially at 6th floor.

CHEE P.
Malaezia
28 decembrie 2015
Excellent Service and Food
Staff and manager are very friendly, Breakfast is excellent and Rooms are clean
This is a highly recommended hotel if you happen to stay in old quarter. We in a group of 17 persons (families with young children) really love the breakfast provided by the hotel. The breakfast is really 5 star. The manager Julia and Bruce are very friendly and helpful. We all really enjoy staying here.


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