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Hanoi Serenity Hotel 2

17 Nguyen Van To Street, Hoan Kiem District - Cartierul Vechi, Hanoi, Vietnam (Arată hartă)

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Zona Hoan Kiem District - Cartierul Vechi Număr camere: 25
Wifi gratuit

Opinii clienţi recente

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Excelent

8,3

din 474 opinii

Calitate-preţ
8,6
Situare
8,1
Prestaţia personalului
8,4
Condiţii/Curăţenie Hotel
8,5
Confort/Standard Cameră
8,5
Alimentaţie/Local
7,4
Toate opiniile (474)
Sortare:
Simone B. Călător în pereche Italy, 15 decembrie 2013
tanta pioggia e troppa cortesia

centrale, pulito, bella camera
6,7
in due parole "attenti alla reception" tentano di fregarvi con i tour ed in particolare la signorina con occhialetti e macchia verde sull'occhio destro, che vorrei segnalare all'attenzione di Agoda, ha tentato di estorcere 330 dollari " non noccioline" 330 dollari,con l'inganno di un tour che secondo lei avevamo fissato e dovevamo pagare, quando ne avevamo solo parlato con lei per sapere cifre date ecc... senza avere firmato alcun chè
Thi T. Călător pentru drum de afaceri Vietnam, 17 iulie 2014
Centrally location. Good price

Centrally location. Good price.
6
Tu N. Călător în pereche Vietnam, 5 iunie 2014
staff were not flexible

center , quiete , safe
3,7
bed
Graeme T. Călător în pereche United Kingdom, 17 mai 2014
Excellent base for Hanoi

Location, wonderful staff, spacious rooms
9,7
Stayed at this hotel in 2011 & returned in 2014 - this says it all. Great location for visiting Hanoi. staff were great, good breakfast & would highly recommend for any traveller.
Randhir P. Călător în pereche India, 14 mai 2014
Comfortable, very friendly & helpful staff.

Best service in Hanoi, efficient & professional staff, Value for money, nice rooms, Free coffee, Good arrangement for tours.
7,3
Stay was very comfortable. The staff was very efficient, responsible, helpful. I felt worth staying in this hotel. We were given very nice service since we checked in. It's value for money hotel. They arranged for our tours and booked the airport cab. Also, staff made sure that our tours and airport travel are as comfortable as possible. I was very impressed. Spa was also awesome. Breakfast was just good and in room dinning was little expensive. Before we could check-in, staff turned on the AC of the room so that when we enter the room, it will be cold enough. This was nice experience. Very good hospitality. I have stayed in 2 more hotels in Hanoi which were more expensive but they were worst ever. Hanoi Serenity Hotel 2 is the best hotel and value for money.
Stephen D. Călător în pereche United Kingdom, 3 mai 2014
Great sharing life with the locals

Basic but more than comfortable room,excellent staff, great breakjfast
8,7
Would not hesitate in staying again, got exactly what we paid for, great stopping within the local community. walked out of the hotel front door and into local life. wonderful!
Grace B. Călător pentru drum de afaceri United Kingdom, 25 aprilie 2014
Excellent as always

size of room, location, staff
7
Jose A. Călător în grup Philippines, 23 aprilie 2014
It was a relaxing and stress free stay.

Friendly & helpful & efficient staff, specially Mr Son, manager. Location. Very reasonable rates.
9,3
Very pleasant. Will highly recommend & stay again.
Victoria S. Călător în pereche United Kingdom, 17 aprilie 2014
excellent location, helpful and friendly staff

clean, central location, good value
9,7
The hotel has a great central location. Its a great budget hotel which offers a very clean and comfortable room and fantastic value for money. The staff are extremely helpful and always offering advice.
Danny P. Călător în pereche Malaysia, 3 aprilie 2014
A mere okay hotel

Friendly staff, near to Hoan Kiem lake, strategically located
6,3
It was only a mere okay hotel. I picked this hotel as my first stop as it Is located at old quarter road and it is one of the agoda recommendation, further it was rated by the feedback as high as 8.0. I would say that this hotel meets your basic needs in the hotel such as mattress, tv, kettle, hot water etc., but not to those who had a long walk in hoe daytime and need comfortable room to recharge during the night. The hotel room is old and not spacious, the queen size bed is combined by two single thin mattress, and I wouldn't even consider it as a bed since it provide no softness at all, I am like literally sleeping on a hard plank. The only recommended things are friendly staff and centrally located in the old quarter road.

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