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Hanoi Serenity Hotel 2

17 Nguyen Van To Street, Old Quarter, Hanoi, Vietnam (Arată hartă)

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Zona Old Quarter Număr camere: 25
Wifi gratuit

Opinii clienţi recente

Selectați tipul de călător

 

Excelent

8,2

din 576 opinii

Calitate-preţ
8,6
Situare
8,1
Prestaţia personalului
8,4
Condiţii/Curăţenie Hotel
8,3
Confort/Standard Cameră
8,3
Alimentaţie/Local
7,3
Toate opiniile (576)
Sortare:
Simone B. Călător în pereche Italy, 15 decembrie 2013
tanta pioggia e troppa cortesia

centrale, pulito, bella camera
6,7
in due parole "attenti alla reception" tentano di fregarvi con i tour ed in particolare la signorina con occhialetti e macchia verde sull'occhio destro, che vorrei segnalare all'attenzione di Agoda, ha tentato di estorcere 330 dollari " non noccioline" 330 dollari,con l'inganno di un tour che secondo lei avevamo fissato e dovevamo pagare, quando ne avevamo solo parlato con lei per sapere cifre date ecc... senza avere firmato alcun chè
Nicole F. Călător în grup Australia, 27 iunie 2015
A hotel that really goes that extra step

The breakfast menu was outstanding, very quick and lots of things to choose from. The hotel staff were very very friendly too.
10
Our stay at the hotel was outstanding! It's not often you find hotel staff that will truly go out of their way to make you feel at home and wanted. Our flight was delayed by 3 hours, so we arrived at the hotel at 4.30am. W called the hotel staff prior to arriving about this delay, and were told that this was no issue. They stayed up for us, letting us in at 4.30. We initially booked 2 rooms, though they upgraded us to 3 rooms for free so we weren't so cramped for space. Breakfast was outstanding! The menu was very large and had many things to choose from. The time for the food to come out to the table after ordering was extremely fast as well, and tasted amazing. Overall this hotel exceeded all of my expectations and I will definitely recommend it to anyone again.
Shofiq A. Călător individual United Kingdom, 7 iunie 2015
Good location but not the cleanest

Location
6,7
First room was missing a blind so the light from the wall way kept me up. Next room was better but overall the hotel wasn't very clean. It's seen better days. It's ok if you want to party in Hanoi and just crash out.
Valerie C. Călător în grup Malaysia, 1 iunie 2015
NIce clean hotel

Location, hospitality and cleanliness
9
Great. A little bit of confusion with the name at first. Instead of Hanoi Serenity Hotel 2, it was Rising Dragon Hotel. Very helpful staff and warm welcoming. Very happy with the services.
Wong W. Călător individual Hong Kong, 24 mai 2015
Nice stay

Clean ,nice staff breakfast waiter is sad face
7,3
Prince is cheap good for stay a short time , the hotel no much taxi driver can found ! The reception is very nice , restaurant breakfast ok, but the waiter so sad face !will stay again. 😀😊
Tri H. Călător pentru drum de afaceri Vietnam, 23 mai 2015
good staff, clean

location, room design, facilities
7,3
Tạm
Joanna L. Călător în grup Canada, 17 mai 2015
Overall good hotel and location

vietnamese breakfast, fast wifi, helpful reception desk
8,7
The Staff was helpful and accommodating. Their english was pretty good compared to other hotels we stayed in Vietnam. Breakfast is provided but I recommend you get the Vietnam noodle breakfast because their western breakfast is not that great (burnt egg and stale ham).
Kerry N. Călător în pereche United Kingdom, 16 mai 2015
fantastic

staff, hotel condition, cost
10
We had two stays a week apart and both times was fantastic, the team are so friendly and helpful and always go beyond expectations. A real treat.
Kirsten P. Călător în pereche Canada, 16 mai 2015
Great Service

great service, good breakfast, location
8,7
Amazing service super friendly and helpful!
Jiaxin T. Călător individual Singapore, 14 mai 2015
Value for money but staff were not very friendly

Nice breakfast, Comfortable rooms, Good housekeeping
7,7
I was a solo traveler and stayed 2 nights at this hotel. The room was clean and comfortable and Housekeeping would come in and tidy up the place. The staff at the hotel were polite but not very friendly. They seemed curt and cold once they realised you are not going to sign up any of their tour packages or services.

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