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Kempinski Mall Of The Emirates Hotel

Sheikh Zayed Road, 4th Interchange, Al Barsha, Dubai, Emiratele Arabe Unite 120679 (Arată hartă)

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Zona Al Barsha Număr camere: 393
Wifi gratuit

Opinii clienţi recente

Selectați tipul de călător

 

Excelent

8,4

din 247 opinii

Calitate-preţ
7,8
Situare
8,9
Prestaţia personalului
8,6
Condiţii/Curăţenie Hotel
8,8
Confort/Standard Cameră
8,7
Alimentaţie/Local
7,9
Toate opiniile (247)
Sortare:
Ross W. Călător în pereche United Kingdom, 25 octombrie 2014
Very poor service

Comfort, pool, leaving
6
Arrived at 4am where not made to feel welcome at the hotel. The staff and management were very unhelpful! Had a long wait until our check in and we're not offered any water or food! Asked about checking in early and the manager had a terrible attitude and treated us like second class citizens. After the manger left another manger resolved our issue. The manager we dealt with at first was an absolute disgrace and went out of his way to make itawkward for us! Told us we were aloud to sit in the seats but not sleep, would not phone a taxi when we asked to leave the hotel and left us for 4 hours and would not even look at us and treated us like dirt. Due to the service we received in this so called 5 star hotel we would not go back and would not recommend the hotel! The hotel needs to look at the so called service it gives to its customers.
Banele M. Călător individual South Africa, 24 octombrie 2014
dubia is the bomb

beauty,rooms,staff
10
Rooms were the best.They organised a private tour when agancies could not accommodated us because it was their holiday.They have a beautiful mall inside the hotel.
Fazley A. Călător pentru drum de afaceri Sri Lanka, 21 octombrie 2014
poor check-in, front desk slow to respond

Nothing to say
5,7
Average at best!
Mohammad A. Familii cu copii tineri Saudi Arabia, 2 octombrie 2014
overpriced hotel with inaccurate info and pic

location
2
As I stayed with my two little girls, I firmly stress that this Kempinski Mall Of The Emirates Hotel was my worst choice ever. The truth about this hotel is that; no kids swimming pool, old and dusty furniture, tiny lobby, normal room size, low quality TV screens, arrogant reputation staff. This is my advice to you people, do not let the name and prices of this hotel deceive you and search carefully.
Mohammad A. Familii cu copii tineri Saudi Arabia, 2 octombrie 2014
Worst holday ever
2
Very overpriced hotel with poor services and bad staff.many other choices are better and i will never ever come back to this hotel
Saleh A. Familii cu copii tineri United Arab Emirates, 13 septembrie 2014
A great value for money

Location, Quality, Staff performance
9
A wonderful stay during the weekend
Saud A. Familii cu copii tineri Kuwait, 30 august 2014
location, location, location

location, big rooms, nice decor
7
tv was not working, other than that, stay was good, great for people with short stay and need to do some shopping
Muhammed A. Călător în pereche Pakistan, 27 iulie 2014
A very pleasant experience

Location; Comfort level; Professional & very friendly staff
9
It was very comfortable and we really enjoyed it. Although the hotel lobby was under renovation and we had to go to the 7th floor for check-in & out but the professionalism of the staff didn't let us feel it. The room was neat and clean however the view from the room could have been better. The distance from the elevator to our room was long and initially confusing.
Irwan T. Călător pentru drum de afaceri Indonesia, 15 iunie 2014
excellent

clean, nice,good staff
7
Brett B. Călător individual Australia, 14 iunie 2014
Beautiful Hotel at Mall of the Emirates

Close to ski dubai and shopping. Central to major attractions.
8,3
The hotel has great rooms, spacious and very well appointed. The ski chalet was amazing with a totally different Dubai experience. The early arrival was not accommodated and options nnot readily offered. The staff were, however, very pleasant and mostly obliging.

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