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Mantra on Northbourne Hotel

84 Northbourne Avenue, Braddon, Canberra, Australia 2601 (Arată hartă)

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Zona Braddon Număr camere: 175

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Foarte bun

7,9

din 172 opinii

Calitate-preţ
7,6
Situare
8,7
Prestaţia personalului
8,0
Condiţii/Curăţenie Hotel
8,1
Confort/Standard Cameră
7,9
Alimentaţie/Local
7,0
Toate opiniile (172)
Sortare:
Phillip S. Familie, copii în vârstă Australia, 20 august 2015
Good Hotel but horrible service and staff

location
5
We travelled with our Teenagers and booked 2 rooms for 2 nights (no breakfast included). There was a mistake with the dates of our booking. Hotel staff tried (unsuccessfully)to charge unreasonable amount for a change of booking dates (eventually corrected by Agoda which is very reasonable). Great customer focus by Agoda!; Agreed with hotel staff at check in for breakfast to be included at the cost of $ 18 per person per day but at check out they tried to charge at $ 26. They were eventually forced to correct to the agreed amount. Checkout time of 10 AM is too early and a problem if you have an evening flight. Agreed on extension to 12 PM and a charge of $ 20 per hour (we kept only one of the rooms)after 12 PM with a staff member. That was subsequently not respected by another staff member generating a huge inconvenience. It made us feel the need to be alert to all types of manoeuvres to overcharge us. Mantra never again! Certainly will use Agoda again!
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Max G. Călător în pereche Australia, 16 august 2015
Perfect location. Friendly staff

Fire alarm went off during breakfast nice food and staff were lovely x
9,3
Enjoyable.
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Andrew T. Călător în pereche New Zealand, 9 august 2015
Disappointed

Spacious room, clean, very good bed.
7,3
We feel when paying $159 for a night then we expect the parking to be free. Also for this cost we expected a complimentary breakfast.
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Shane M. Călător pentru drum de afaceri Australia, 30 iulie 2015
Was not happy

Staff. Location.
6
Was not good. Food was not what was in the menu and was not cooked well. Every time room next door 711 turned shower on woke me up. Overall was not happy at all.
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Robert R. Călător în pereche Australia, 19 iulie 2015
Close to town

Location, cleanliness Good rooms
8
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Bradley D. Călător în grup Australia, 28 iunie 2015
Good hotel

Very nice , friendly, close to shops
9,3
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Rin C. Călător individual Australia, 24 mai 2015
Great value and location

Value location service
10
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Dipankara S. Călător în pereche Indonesia, 17 mai 2015
Nice hotel near city centre

location is not far from city centre, clean and spacious
7,7
Everything meets the standard except the cleaning staff forgot to replace the hand towel and floor mat.
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Elaine P. Călător în pereche Bangladesh, 14 aprilie 2015
Mantra stay

Proximity to city. Parking. Cleanliness of room
8,3
Very good
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Marianna K. Familii cu copii tineri Australia, 8 aprilie 2015
Ok for a family but have experienced better.

Breakfast, location, room size
8,3
Good. However, we had 3 kids and 2 adults and table only seated 4, 4 lots and cutlery and crockery. Not hard to organise an extra set.
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