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Shangri-La Hotel

Jl. Mayjend Sungkono 120, Mayjen Sungkono, Surabaya, Indonezia 60256 (Arată hartă)

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Shangri-La Hotel Surabaya - Interior hotel Shangri-La Hotel Surabaya - Cameră de oaspeţi Shangri-La Hotel Surabaya - Restaurant Shangri-La Hotel Surabaya - Dotări Shangri-La Hotel Surabaya - Executive Lounge Shangri-La Hotel Surabaya - Baie Shangri-La Hotel Surabaya - Baie Shangri-La Hotel Surabaya - Baie Shangri-La Hotel Surabaya - Baie Shangri-La Hotel Surabaya - Hol Shangri-La Hotel Surabaya - Spa
Zona Mayjen Sungkono Număr camere: 368
Wifi gratuit

Opinii clienţi recente

Selectați tipul de călător

 

Excelent

8,3

din 242 opinii

Calitate-preţ
7,8
Situare
8,3
Prestaţia personalului
8,4
Condiţii/Curăţenie Hotel
8,5
Confort/Standard Cameră
8,6
Alimentaţie/Local
8,3
Toate opiniile (242)
Sortare:
Koohyun Y. Familie, copii în vârstă South Korea, 22 noiembrie 2014
So so

Friendly staff members
9
Tony C. Călător pentru drum de afaceri Malaysia, 20 noiembrie 2014
The Hotel

The room spacious size ; the staff friendliness ; The comfort of the beds and pillows
7,3
It has been as usual very relaxing and good experience. However the F & B division is another matter. The Chinese restaurant food was acceptable but nothing exceptional.The room was humming with mosquitoes, that we had to request for a standing fan to help drive the mosquitoes away. The breakfast was poor. The quality of food and selection were poor for a 5 Star hotel. The service was even poorer, where trays at the serving counters were often left empty until notified by customers. Coffee or tea top ups at the table was non existence, unless repeated calling to the waiters. The 5 Star rating for Staff Performance is for the Reception, Concierge and Bell boys counter, not the F & B.
Breton J. Călător pentru drum de afaceri France, 6 noiembrie 2014
Excellent stay

friendly and efficient staff, location
8,3
Very good stay and value for money. Staff is attentive and very efficient. Perfect location. Will definitely return.
Breton J. Călător pentru drum de afaceri France, 5 noiembrie 2014
Nice Hotel and good value for money

Location, Service, value for money
8
Great stay at this hotel. Will definitely return. Amazing staff performance, great rooms, perfect location
Martinus S. Familii cu copii tineri Indonesia, 12 octombrie 2014
Great Hotel

Nice, Clean, Comfortable
9,3
Great Hotel, good location, the room is big and clean.
Henny T. Călător în grup Indonesia, 12 octombrie 2014
Shangri-La Hotel
6
great god execlent thank u
Christian L. Familii cu copii tineri Indonesia, 2 octombrie 2014
Old Room bad smellq

Clean, Location, Pool
8,3
Not so good since the room is so old and have bad smell but very clean and the view of the executive room is good
Yacob M. Călător în pereche Singapore, 28 septembrie 2014
Great best

Friendly, clean and near shopping mall
10
Great and enjoyable
Hong J. Călător pentru drum de afaceri Indonesia, 16 septembrie 2014
Good hotel for business, nice room

Large room, good food, clean eviroments
7,7
I enjoy stating in Shangri La, it is right location to reach all the place.
Ika R. Călător pentru drum de afaceri Indonesia, 16 septembrie 2014
The hotel is old and the service not that good

The breakfast , room and bathroom
6,3
I don't like the front officer / receptionist, they are lazy and don't know to treat their guess very well , should be five start hotel are really know about this .

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