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Shangri-La Hotel

Jl. Mayjend Sungkono 120, Mayjen Sungkono, Surabaya, Indonezia 60256 (Arată hartă)

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Shangri-La Hotel Surabaya - Interior hotel Shangri-La Hotel Surabaya - Cameră de oaspeţi Shangri-La Hotel Surabaya - Restaurant Shangri-La Hotel Surabaya - Dotări Shangri-La Hotel Surabaya - Executive Lounge Shangri-La Hotel Surabaya - Baie Shangri-La Hotel Surabaya - Baie Shangri-La Hotel Surabaya - Baie Shangri-La Hotel Surabaya - Baie Shangri-La Hotel Surabaya - Hol Shangri-La Hotel Surabaya - Spa
Zona Mayjen Sungkono Număr camere: 368
Wifi gratuit

Opinii clienţi recente

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Excelent

8,3

din 235 opinii

Calitate-preţ
7,8
Situare
8,3
Prestaţia personalului
8,4
Condiţii/Curăţenie Hotel
8,5
Confort/Standard Cameră
8,6
Alimentaţie/Local
8,3
Toate opiniile (235)
Sortare:
Martinus S. Familii cu copii tineri Indonesia, 12 octombrie 2014
Great Hotel

Nice, Clean, Comfortable
9,3
Great Hotel, good location, the room is big and clean.
Christian L. Familii cu copii tineri Indonesia, 2 octombrie 2014
Old Room bad smellq

Clean, Location, Pool
8,3
Not so good since the room is so old and have bad smell but very clean and the view of the executive room is good
Yacob M. Călător în pereche Singapore, 28 septembrie 2014
Great best

Friendly, clean and near shopping mall
10
Great and enjoyable
Hong J. Călător pentru drum de afaceri Indonesia, 16 septembrie 2014
Good hotel for business, nice room

Large room, good food, clean eviroments
7,7
I enjoy stating in Shangri La, it is right location to reach all the place.
Ika R. Călător pentru drum de afaceri Indonesia, 16 septembrie 2014
The hotel is old and the service not that good

The breakfast , room and bathroom
6,3
I don't like the front officer / receptionist, they are lazy and don't know to treat their guess very well , should be five start hotel are really know about this .
Ross M. Călător în pereche Australia, 10 septembrie 2014
Very nice hotel with exceptional service

Service; pool patio; pub / disco
8
Had an executive room but not on the club floor - room and amenities were very good but, one criticism, the horizontal surfaces sorely needed dusting. This hotel has the best trained staff that I have ever encountered (maybe not the person responsible for dusting). Friendly, efficient and attentive - every one of them, every time. They provide a limited shuttle service to the nearby Metro Mall but you will need a taxi to get over to Tunjungan Plaza - not far but expect 20 - 30 minutes. Evening taxi from airport took an hour on the toll road, return trip at 10:00 am took just 20 minutes. Breakfast buffet was good. Evening a la carte in same resto was very good and pricing reasonable.
Tze N. Călător pentru drum de afaceri Malaysia, 25 august 2014
Nice hotel

Service, food, cleanliness
10
Duke B. Călător pentru drum de afaceri Indonesia, 21 august 2014
good hotel

good, clean, fast
6
Pauline N. Călător pentru drum de afaceri Singapore, 18 august 2014
Standard of Shangrila

I really cannot recall what are the best 3 things that can impress or memorable event that I treasure.
6,3
We are out for most of the time. The front table service is not that great in providing services. They did not cancel my pre-authorisation credit card slip upon checking that I have no room charges incurred. I then insist that they gave me a photo copy despite they assured me that they will not be charging the deposit to my credit care. I felt this system by the hotel is not a normal standard which I stayed in other hotel whereby the cancel the credit card slip in my presence.
Mohamad R. Călător individual Indonesia, 18 august 2014
good

comfort room, and great facilities
9,3
The hotel was good, but the breakfast food little bit cold, I'm eat parata in the breakfast was hard but they have a huge varieties of food. The facilities was fantastic and the staff is very professional and warm

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