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Rocana Hotel

B2-B10, Lorong Tun Ismail 8, Sri Dagangan II, Kuantan City, Kuantan, Malaysia 25000 (Show on map)

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Area: Kuantan City Number of Rooms: 87
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
202 reviews

Value for Money
7.3
Location
8.3
Staff Performance
7.4
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.8
Food/Dining
6.2
All reviews (202)
Sort by:
Seng L. Business travelers Malaysia, January 15, 2015
Strategies location,Spacious room, Limited Parking

Cleanliness,Spacious Room, Location
8.7
Limited parking place
Kok L. Business travelers Malaysia, January 14, 2015
Near to shopping, big room and near food stall

Near to shopping, big room and near food stall
5.3
Kok L. Business travelers Malaysia, January 13, 2015
Near to shopping

Near to shopping, big room and near food stall
4.7
Near to shopping, big room and near food stall
Kimberly C. Business travelers Malaysia, December 29, 2014
The morning breakfast is not heated up.

Cleanliness, Comfortable and easy access to malls
7
Overall was great except for the morning breakfast not being heated up. The porridge was too cold..
Wai K. Business travelers Malaysia, December 24, 2014
Good for a short stay

Location, room size, TV channels
6.7
Hotel is situated in a block of shophouses with basement parking and a few lots on the road side parking. However basement parking was closed as it was raining non stop in Kuantan during my stay and the hotel management was afraid it would be flooded. As hotel doesn't have a proper lobby, it was very inconvenient to load luggage and get into the car in the rain. I booked a Deluxe room and we got Room 208 which is a room that is catered for the disabled. So the room is large. TV in the room has good selection of channels to choose from. There is a safe deposit in the room as well. However the sound proofing is very bad, so for light sleepers, this will be a problem. Hotel is located within walking distance to 2 shopping malls - East Coast Mall and Berjaya Mall as well as retail shops & eateries. Breakfast selection was adequate with a selection of local and Western fare
Kim W. Business travelers Malaysia, December 24, 2014
Good location hotel

Good breakfast, center location and surround with restaurant.
6.7
The housekeeping was very worse. I saw a lot of dust in my room during check in, even not to clean it on the next day housekeeping. But the breakfast was good.
Sharifah N. Families with young children Singapore, December 18, 2014
Looks may b deceiving!!

Located in d middle of town, surrounded by neccessity shops.
4.3
Nt worth d price. Frm d pic it looks kinda classy on d outside but it was abit shocking whn cme 2 c d hallway 2 d rooms tht it was nvr kpt clean. Even d rooms werent tht clean @ all. D bed was full wit hair almost evrywhr including under d cvrs. Plus thrs stains on it. D towels provided were so old & dirty. It looks more like a floor mat plus thrs no quality. its so thin!! Sorry 2 say!!
Mohd R. Groups Malaysia, December 14, 2014
Satisfactory Stay

Price & Room Comfort
8.7
Lung P. Business travelers Malaysia, December 1, 2014
Rocana

Location Strategic, Room Clean, Staff Friendly
9.3
Foo W. Business travelers Malaysia, November 26, 2014
Biz traveller

Location, easy to find, fast checked in.
6.3
Room is nice and clean. Big enough. (Should be sound proof as ppl walking in walkway or ppl talk loud next door can heard. Breakfast kind of limited choice as many business traveller stay here. Limited parking. Opposite got 1 nice japaness food rest.

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