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Very good 7.6
Based on 3688 reviews

Recent customer comments

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Very good



based on 3688 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.9
  • Location 8.0
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for Money 7.6
  • Food/Dining 6.7
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fong C. from Australia
Families with young children
Stayed 7 nights in November 2015
Friendly staff. Goes extra mile to help.
Location. Service. Price.
Reviewed November 19, 2015

shabber B. from Indonesia
Business travelers
Stayed 3 nights in November 2015
nice hotel
Free mini bar, staff friendly, good service
Reviewed November 19, 2015

Chee S. from Malaysia
Business travelers
Stayed 2 nights in November 2015
good experience
Locaton, friendly and nice
Good experience
Reviewed November 18, 2015

Keat L. from Malaysia
Couples
Stayed 4 nights in November 2015
Good stay as always!
Good location, helpful staff, good service
As always, it was a pleasant 5 day stay. Room took awhile to be ready when checking-in but that's was because of my requests. Nevertheless, the front office asst. manager was very helpful and attentive to what I wanted. Room was clean and well-kept as usual, no construction going on now so that was good. Only gripe I have is that the pillows were too soft, me and my wife are used to firmer pillows but housekeeping said they only have one type of pillows across the whole hotel. Staff at concierge was super helpful especially when it rained, we loaned umbrellas from them.
Reviewed November 18, 2015

HYOJEONG H. from South Korea
Business travelers
Stayed one night in November 2015
Good location, bad breakfast, very kind staffs
Service, location, very clean
So so. The service was very good and the staffs were very kind. It is near Causeway Bay Street, It is easy to go around stores there. The worst thing was breakfast, I stayed for 4 nights, but never changed the menu. Also, I couldn't eat egg fried and omelette which is my favorite because they didn't serve it even it was 7:30am. I needed to leave the hotel at 8:00am for exhibition, there were quite lots of clients at that time, but they didn't serve. The room condition was quiet nice, view was so so.
Reviewed November 15, 2015

Loo Y. from Malaysia
Families with older children
Stayed 6 nights in October 2015
hotel hotel
no comment
still alright
Reviewed November 12, 2015

Teng C. from Singapore
Couples
Stayed 2 nights in November 2015
Comparatively below par.
Can't find.
So so.
Reviewed November 09, 2015

athivadee P. from Thailand
Solo travelers
Stayed one night in October 2015
Top service staff, nicely clean and good value
room, staffs, cleanliness
Reviewed November 02, 2015

Nelson Q. from United States
Couples
Stayed 4 nights in October 2015
Good location, good price
Location, cleanliness and staff
Was not bad. Although... there was some rash that developed on my girlfriend's extremity. I thought it was bed bugs... but it wasn't. But til today I don't know what caused it. Outside of that, it was great! Good staff, good location!
Reviewed October 30, 2015

Liying Z. from China
Families with young children
Stayed 2 nights in October 2015
Recommedation
Good location, comfortable room and acceptable price
The location is very good. Only 5 mins walking to MTR station. And also very near to the central shopping mall. The staff is very nice. The price is resonable.
Reviewed October 28, 2015