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Rosedale Hotel Hong Kong

8 Shelter Street, Causeway Bay, Hong Kong

Recent customer reviews

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Very good

7.6

based on
3319 reviews

1765 reviews in English

Value for Money
7.6
Location
8.0
Staff Performance
7.6
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.7
Food/Dining
6.7
All reviews (3319)
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Daisy Y. Groups Philippines, January 1, 2016
Nice Place to stay

Convenient Location, Clean Room, Good Wifi Connection
6.7
Everything was ok for us until the elevator problem, there are 3 elevators, but only 2 is working and 1 passing by our floor, average waiting time is around 5 - 10 minutes for an elevator to come pass by our floor and sometimes it just goes down skipping our floor without opening elevator door at our floor. it happened several times already, so have to wait for another 10mins. read this review initially but thought they have fixed it already, apparently they are not very concern on time of their clients. Not good.
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Jennifer J. Families with young children Philippines, January 1, 2016
Excellent service

Location is good, excellent staff service
8.3
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Willem J. Couples Netherlands, December 30, 2015
bad location

concierge, check inn and check-out
5
location was not what expected.....should have been Kowloon area, but was at other side of the river. elevators were very slow and took long time for arriving at room floor. shuttle service to airport was not on schedule (to late)
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Yeo K. Couples Singapore, December 28, 2015
Nice stay

Location
8
Had a nice stay over christmas weekend. Though the lift for the hotel is slow, they had 1 lift down for maintence and i had to wait for 2-5min to get up to the room or down to lobby. Get their suites if possible , superior or deluxe room is abit too small no space to put ur luggage and walk around. Other then that their staff is friendly. Their hotel is located behind from where you alight if you are taking a airport express shuttle bus.
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Joycelyn L. Couples Singapore, December 28, 2015
Not bad

Spacious room. The service.
8.3
Not bad. Just a little distance from MTR. The service is good. They speak well English and provide prompt service. The room is spacious.
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James G. Families with older children Singapore, December 24, 2015
average hotel

Convenient, friendly & helpful
6
Helpful concierge like Tiger & Ken are extremely polite and helpful. Housekeepers are helpful but forgetful. However, rooms are small. Rooms are filled with cigarette smokes which are unbearable.
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James G. Families with older children Singapore, December 24, 2015
Smoking

Smoky rooms
7
Bad aftertaste of smoky rooms and small rooms.
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Sin I. Solo travelers China, December 22, 2015
nice

nice
8
nice
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Liew K. Families with young children Malaysia, December 22, 2015
good

bedroom , toilet
8
good
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Liew K. Families with young children Malaysia, December 22, 2015
good

bedroom , toilet
7
good
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