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Rosedale On The Park Hotel

8 Shelter Street, Causeway Bay, Hong Kong (Show on map)

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Area: Causeway Bay Number of Rooms: 274
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
2617 reviews

Value for Money
7.5
Location
8.0
Staff Performance
7.5
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.7
Food/Dining
6.7
All reviews (2617)
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Alastair F. Couples United Kingdom, May 3, 2014
Very disappointing

It's in a great location, it's close to some amazing restaurants, lots of shopping places close by too
6.3
Sadly I could not recommend staying here when there are so any better alternative options available. The rooms are small and the decor very dated. There was a bath tub but it is tricky to fit in the thing if you're any taller than 6ft. Room types are a tad devious. Different price brackets but room sizes are the same; just depends on the floor. The lifts are a joke. Only three lifts for the whole hotel; one of which was nearly always out of operation. Often took more than 15 minutes to call one. When they did eventually arrive they were invariably too full to get in. This was the case for pretty much the entirety of my 2 week long stay. I wouldn't mind this if the customer service hadn't been so shoddy. My partner and I came to Hong Kong to get married. While I didn't expect any special treatment i had emailed ahead to arrange a surprise. All email contact was ignored. Annoying but emails can go astray. On the day of the wedding (which was lovely) we returned to the hotel and not a single staff member seemed to care in the slightest. My wife was in a full wedding dress. Not too subtle. A simple congratulations would have been a nice touch. The same don't care attitude was present when we had a few drinks on the over priced bar later on. The thing that really did it for me was the breakfasts. The quality of the food was ok and the choice not great it was, again, the service that was special. Some of my family had come over from the UK for the wedding and I really was not impressed to see someone scream at my sister to demand to know her room number. Yelling across the room at her in an aggressive fashion is not really needed when simply coming over and asking politely would suffice. Having been to Hong Kong several times and stayed in different places each time this is one hotel I can safely say I will never return to.
Sasipim C. Families with young children Thailand, May 3, 2014
Not very friendly to kids, but overall are good

Breakfast, room condition, and location
9
It was ok., couple minutes walk to mtr station. Also got free shuttle bus provided from Hong Kong station (connect to airport express), but make sure you have the hotel map since the bus doesn't drop you off right in front of the hotel. Various types of restaurant in walking distance. The bed is kinda small, and the room is small too, but you got everything in it. Housekeeping and concierge are great!
Lee L. Couples Malaysia, May 3, 2014
The ideal hotel stay at Hong Kong

Location is near to Causeway Bay shopping area by walking distance of 10 to 15 mins
10
Margareth E. Business travelers Indonesia, May 2, 2014
Great Location

Greate location, clean room and friendly staff
7.3
I love this hotel, this is my first time stay in this hotel. Very quick check-in & check out with friendly staff. Have a big room and very clean room. Near from MTR and shopping mall.
Yu T. Solo travelers Indonesia, April 30, 2014
Pleasant & comfortable

Location, roomprices
7.3
Very satisfied.
Naparart X. Business travelers Macau, April 26, 2014
prices

style, room and location
6
Naparart X. Business travelers Macau, April 25, 2014
good location

food, room services
8
Gavin S. Families with young children Australia, April 14, 2014
Highly recommended hotel, close to everything.

Comfortable, Friendly and Convenient.
9.7
Highly recommend Rosedale on the Park. The hotel was only meters away from the tram station which made getting around easy and affordable. The staff were always friendly even at 2am when we wandered in from visiting friends. The room was of a reasonable size and comfortable remembering that this is Hong Kong where space is at a premium (smaller than western hotels). Wifi was great (and free), made FaceTime and Skype easy and of good quality. Breakfast was always of a good selection, the noodles always hit the spot, only downside is that they don't have "BBQ sauce" in Hong Kong, well not the same type found in Aus, HP is just not the same. Overall would stay again and recommend others. Bonus if you can get in advance and take advantage of their early bird specials.
Hiu-Kwan W. Solo travelers China, April 12, 2014
very crowded.

convenient, tidy and clean, reasonably priced at off-peak seasons.
8.3
This is the third time that I have dwelled in this hotel. Hotel staff are nice, rooms are clean and tidy, and the rate is reasonable considering its prime location. Generally very satisfied except that the check-in process was too long (nearly 20 minutes although there were only two groups of people [probably checking in two rooms all together] ahead of me).
Ho W. Solo travelers Hong Kong, April 11, 2014
a good place to stay

staff friendly room tidy bed comfortable
6

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Customer Reviews - Rosedale On The Park Hotel, Hong Kong

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