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Rotterdam Homestay

Street Nginden Intan Barat No C1-47, Surabaya Center, Surabaya, Indonesia 60239

Recent customer reviews

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Above average

6.0

based on
21 reviews

11 reviews in English

Value for Money
7.1
Location
6.3
Staff Performance
6.6
Hotel Condition/Cleanliness
5.7
Room Comfort/Standard
5.7
Food/Dining
4.3
Solo travelers (21)
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Adrian S. Solo travelers Indonesia, August 2, 2015
Worth Every Penny Paid, Minus Bathroom

Value for Money, Fast Check In and Check Out, Friendly Staff
7
It'll be great if they have their bathrooms renovated and keep them clean all the time.
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Anthony L. Solo travelers Indonesia, November 20, 2014
low budget stay

cheap price for transit
3.7
low budget homestay for transit
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Irene I. Solo travelers Indonesia, February 3, 2014
not recommended

cheap, fast check in and check out, location
4.3
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David B. Solo travelers Indonesia, December 9, 2013
Very comfortable with cheap cost

Cheap, comfortable, easy checkin checkout
7.7
Just routine to clean the environment and please repair wifi internet, caused there is wifi but no internet, especially room at the corner cannot access the internet.
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Klara R. Solo travelers Indonesia, November 15, 2012
(very) small room but tidy and clean enough

price
4.3
Very small room but tidy and clean enough, nice hotel for backpacker
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Thomas P. Solo travelers United Kingdom, September 2, 2012
Nice room but a bit of a language barrier!

Clean and tidy with everything you need
6.7
Having got a late flight, I only arrived at the homestay at 9pm only for it to be all closed up, therefore had to wake the owners to let me in. Once getting in to the building, it then took about 30 mins to explain that I had booked on agoda (even with the voucher it was a struggle). However once sorted, the room was small, but this was due to the double bed, plus a decent bathroom and air conditioning. Was given a free breakfast in the morning to make up for the problems the night before.
Hotel Feature Tip: Arrive early in the evening if possible.
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Aryawan N. Solo travelers Indonesia, July 27, 2012
the worst customer service home stay

Quiet and my room have direct light from The Sun on the morning (Room No 5)
5
Terrible homestay on Surabaya. Fact and champaign is different. Going out and enter the house should ask the owner as like entering a jailhouse. Not clean and uncomfortable. Late arrival just 10 minute (22:40 pm) they dont want to open the fence. So I must open on another hotel (Country Heritage) to sleep a night. Terrible .. bad customer service.
Restaurant Tip: Near Swie Kee on Nginden Raya - their frog taste is delicious
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Dorian G. Solo travelers Belgium, October 7, 2015
Satisfait

Personnel compétent, agréable, aidant
7.3
Bon accueil, ils ont fait de leur mieux pour m'aider et m'informer, chambre/sdb commune sont conforme à ce qui est proposé sur site.
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Robin H. Solo travelers Germany, May 10, 2015
Bestes Preis Leistungsverhältnis

Preis, Personal, Zimmer
9.3
Vom Preisleistungsverhältnis ist es das beste Hotel, in dem ich je war. Die Zimmer sind sehr sauber, zwar klein aber mit AC und sehr vielen Steckdosen incl Schreibtisch mit Lampe. Das Bad wird mehrmals Täglich gesäubert und der Laundry Service ist kostenlos. Das Personal ist sehr freundlich und zuvorkommend und trotz des nicht allzuguten Englischs bekommt man alles was man will. Für 70k Rupiah lässt sich der Aufenthalt problemlos verlängern. Der einzige nicht 5 Sterne Punkt ist die Lage, zum Stadtzentrum sind es rund 7km ca 2 Stunden zufuss oder 35k Rupiah mit Taxi, trotzdem findet man gute und günstige Essensmöglichkeiten in der Umgebung und wird für 10k satt. Absoloute Empfehlung!
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Naomitsu K. Solo travelers Japan, October 28, 2015
最低
2.3
シャワーは壊れて湯が出ない、トイレは便座が無い。シーツはシミだらけで設備は古い。スタッフは最低で返事だけでチェックアウト日のタクシーを呼んでいない。オーナーの管理が不十分である。
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