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Royal Am Rei Hotel

13th Lacson Street, Bacolod Downtown, Bacolod (Negros Occidental), Philippines 6100 (Show on map)

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Good 7.2
based on 34 reviews

"supposedly quiet and away from a main street, supposedly..."

  • Magtangol, Philippines
  • November 29, 2014
  • Area: Bacolod Downtown
  • Rooms : 32

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Features of Royal Am Rei Hotel

24-hour front desk

airport transfer

car park

coffee shop

express check-in/check-out

laundry service

luggage storage

meeting facilities


room service

smoking area

Sports and Recreation



Wi-Fi in public areas


car park

Languages Spoken




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Residing in the City of Smiles, this contemporary venue offers quality accommodation along with the city’s well-known catering services. The property offers a wide selection of elegant guestrooms, each equipped with standard amenities as well as toiletries. The property also boasts a meeting venue, perfect for medium-sized conferences. Be sure to try out some of the local cuisines from the on-site restaurant. If you are seeking the ideal base to rest while visiting Bacolod, Royal Am Rei Hotel must surely be placed as one of your top choices. Residing in the City of Smiles, this contemporary venue offers quality accommodation along with the ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

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Recent customer comments

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from 34 reviews

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Staff Performance
Hotel Condition/Cleanliness
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All reviews (34)
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Mark G. Couples Philippines, March 20, 2015
more pros than cons

Had issues with the heater then we were transferred to a new room with issues on the toilet. You'll feel like you're going to have a heart attack everytime you flush the toilet. The toilet was also leaking so the bathroom is dirty we didn't have floor mats! There were no slippers nor toothbrushes. No free bottled water and no bottled water for sale either! I was so tempted to transfer to a different hotel. The staff were friendly that was the only thing that was ok.
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Magtangol H. Business travelers Philippines, November 29, 2014
Out of the Way and Unkempt

supposedly quiet and away from a main street, supposedly inexpensive and supposedly efficient
in general, it was a disappointment, The place is quite a walk from the main corner where one can hail a cab. Rains will be a problem since one has to navigate that distance. The street is very dark at night too! There were a lot of street urchins and thug-looking people in the corner. While staff was friendly and tried to be accommodating, the room given had a toilet that spewed awful stench that i had to keep the door shut. The towels had seen better days; they were so yellow and frayed. Worst of all, the hotel booked a seminar for ladies who screamed all night and early in the morning. Their first floor dining noise could be heard all the way to the room in the second floor. Some of them even slept in the couch on the floor I was in! So much for making money at other guests' expense and comfort. Not recommended.
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Katherine A. Couples Philippines, November 4, 2014
not a gud service.

No water supply.worst hotel.
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Kester L. Couples Philippines, October 28, 2014
great value for money

staff are nice,good value for money,good location
It was a great stay
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Princess P. Couples Philippines, September 19, 2014
worth it

simply amazing
affordable, accessible & excellent staff service
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Coralie D. Couples Philippines, April 27, 2014
Comfortable, but no elevator and room service.

Quiet and courteous staff. Rates are reasonable.
Comfortable and breakfast was good enough to start the day. Our room had no phone though and it was hard to call for room service. The generator was also noisy in our area during brownout.
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Judita B. Business travelers Philippines, November 30, 2013
Quiet and relaxing

Clean room, quiet and near the business area
It was a great experience to stay in Royal Am Rei Hote. The surrounding is clean and quiet.
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Rosario U. Business travelers Philippines, November 24, 2013
Environment not crowded

The hotel is accessible although it is located along a side street. It offers a homey atmosphere.
Nothing extraordinary staying in this hotel. The homey atmosphere makes stay relaxing.
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Nohra B. Couples Philippines, October 14, 2013
Clean hotel, helpful front desk and security staff

Front desk staff were fast in calling for a taxi by phone; the security guard was very helpful and carried our bags to our second floor room; fast check-in and checkout; amenities were okay.
so far, so good. though i'll never book at this hotel again because of its location. as we were given a room at the rear side of the building, i was surprised to find a squatter area as a view! it was frightful to walk to the hotel at night as there were no street lights. the hotel is located in an interior street. also, not recommended for senior citizens as the hotel doesn't have a lift going up the 2nd and 3rd floors where the rooms are.
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Maria T. Business travelers Philippines, October 4, 2013
Good enough city hotel

breakfast, friendly staff, easy access to public transport
Check in & Out was a breeze. Staff are very friendly. Breakfast was good even if it was plated. there is no in-room wifi. You have to go to the common areas for wifi access. this is heaven if you are a smoker, because you only have to go out of your room, and you can already smoke in the open hallways. Our first 2 nights were a disaster because the aircon was extremely noisy...as in it could wake you up in the middle of the night. After our first night we requested to be transferred to another room, they said they will just fix the aircon. But when we came back at night, the aircon was not fixed, and the room was not even cleaned. It was only on our third and last night that they finally moved us to a more quieter room. At least I had one good night's sleep in Bacolod.
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Customers like this hotel for:
Nearest transport:
  • Ceres Southbound Bus Terminal (1.7 Km / 21 min walk)
Area recommended for:
  • business
  • culture
  • restaurants
Distance to airport:
  • Bacolod-Silay International Airport (12.9 Km)
Customer comments:
  • "Clean rooms" , "Great customer service" , "Reasonably priced"
Top attractions in the area:
  • Calea Restaurant (0.2 Km / 3 min walk)
  • Provincial Capitol Lagoon (0.5 Km / 6 min walk)
  • 21 Restaurant (0.8 Km / 10 min walk)
  • Inaka Restaurant and Sushi Bar (1.0 Km / 12 min walk)
Note: Distances are measured as a straight line.

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