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Excellent 8.2
Based on 4684 reviews

Recent customer comments

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Excellent



based on 4684 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.5
  • Location 8.1
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 8.0
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Zhou J.
Singapore
October 22, 2014
Good for getaway stay
Clealiness, Service, Scenaries

Arahiko G.
Japan
October 20, 2014
Poor staff service
Location
This was second time staying. But this time the performance of the staff level dropped. It took 50min to get the room service We called room service to follow up the food but all what the staff said was just moment and hang up. At first we could not understand why they hang up, so we had to call again to check how long do we have to wait more. But before we ask anything the same operator spoke "what do you want? We told you to wait a minute" it might be an language problem but we felt really terrible

Tivawun D.
Thailand
October 17, 2014
Good service
nice live music , good service at the front desk, good security
ใด้รับการต้อนรับที่ดีมาก

Ankit D.
India
October 16, 2014
the best get away for couple
Pool, food, view
it was a very good place to be with family or as couple

Rungroj M.
Thailand
October 14, 2014
Great Hotel
Cheap, Good view, Big hotel

William H.
United States
October 14, 2014
Count your mini bar at check in
Swimming pools, breakfast, ocean view
At check out, we were harassed for nearly 30 minutes about a supposedly missing, and very expensive, bottle from the mini bar, though we never touched the mini bar at all. Front desk staff claimed to have no ability to do anything about the fraudulent charge, and told me I had to wait for a manager. After waiting nearly 30 minutes with no manager appearing, and continually stating I had no idea what bottles were in the room to start with, the front desk finally waived the charge. I'm not sure if it's a scam by the front desk, someone not properly stocking the mini bars before check in, or housekeeping taking items from the mini bar, but be prepared for a hassle where the only easy path out is to pay for something you didn't consume. Otherwise we mostly enjoyed our stay. The breakfast buffet is great, as are the swimming pools. The bathroom in the room has clear glass walls on all sides and a clear glass door that doesn't latch, with only a shower curtain that partially covers some of the glass, so be prepared to do your business in sight of anyone you share your room with. Overall, I would not return or recommend. There are many more comfortable and more important, friendlier, hotels in Thailand.

Paveen P.
Thailand
October 13, 2014
Great hotel and infinity pool
Room with separate loung area, swimming pools and location
Very comfortable.

Daesik K.
South Korea
October 13, 2014
Perfect for relaxing
Facility, Spacious Size of the room, Friendly
Highly satisfied

Sarah H.
United Kingdom
October 11, 2014
Lovely
views from room, room and bars
our stay here was absolutely fine, room and beach gorgeous apart from the sea... I didn't feel comfortable swimming in it as there was quite a bit of rubbish dotted about but it was quite and you can all ways just chill out on the sun loungers and enjoy the view!

Nitin G.
India
October 11, 2014
good stay
all things are well
it was a pleasent stay there