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Royal Dar Al Eiman Hotel

Ajyad Street, Ajyad, Mecca, Saudi Arabia (Show on map)

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Area: Ajyad Number of Rooms: 810

Recent customer reviews

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Very Good

7.9

from 571 reviews

Value for Money
7.7
Location
9.2
Staff Performance
7.4
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (571)
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Hamood U. Families with older children Pakistan, July 27, 2015
Convinient accommodation

Location is great and also the room comfortability and great breakfast
9.7
Excellent
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Omar E. Families with older children Egypt, June 26, 2015
Good hotel

Near Al haram, good food, clean
8.7
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Meeran O. Families with older children Sri Lanka, June 23, 2015
Will come again

Proximity to Haram, Friendly Staff, Food
8
Pleasant
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Mohamed A. Couples Oman, June 21, 2015
Nice & clean Hotel

Location, cleanliness, helpfull staff
8
Fantastic stay will come back definatly
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Mohamed A. Families with young children Saudi Arabia, June 20, 2015
Good and Helpful Foreigner Employees

Location & Parking& Service
7.7
Very Good Hotel Location. With Helpful Employees and Good Service. With Good Parking but. Reasonably Expensive. It needs for some. Improvement of services and SAUDI. EMPLOYEES needs more. Experience. To deal with Visitors. And the Food needs some Improvement. And Quality
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Ahmed E. Families with young children Lebanon, June 18, 2015
Nice stay

Location and food
10
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Sohail K. Solo travelers United Kingdom, June 16, 2015
4 nights in royal Darul Eiman

Location, room was clean, can't think of a third
6.3
It was average, I would never consider this hotel to be a 5 star hotel! With 5 star you get something called customer service, which this hotel staff really do not understand, they think if we clean your room and change your towels that's it we have provided you a good service. Good customer service is how you HELP IN ANYWAY the customer to have an enjoyable experience and stay. Eg when asked about changing room because my feet was facing Kaaba when I slept which made me feel uncomfortable this took forever to sort out and all you heard were excuses as in its fine when clearly it isn't! I had to force another room out of them. No one really spoke English. Asked about a taxi and advice about things of that nature and just got horrible service. Other 2 factors why this could never be a 5 star. One is virtually no wifi can only use it In The lobby simply shocking service! Second thing poor quality breakfast. The breakfast was poor not in the sense that they could have had more variety but they could have again it was customer service, never any spoons or tissues or glasses for your water or juice just simple horrible. But the main reason breakfast was poor was the food simply did not taste nice. It was bland and felt cheap and nasty and massed produced! This is fine but then you can never ever call this hotel a 5 star! I think the management of this hotel need to actually come to the UK and stay in a 5 star hotel and then they will only realise what a 5 star actually is!
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Ahmed O. Couples Egypt, June 16, 2015
Near Haram

Near Haram, Friendly Staff and good breakfast
8.3
Very good hotel near Haram, and the hotel has a good shopping mall but only the wi-fi is very very bad
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Haji Y. Families with older children Malaysia, June 8, 2015
5 star hotel,value for money

new refurb room, clean & staff very friendly
9.3
i have a pleasant stay. The housekeeper, concierge & room service very helpful. Just that reception officer very hard to smile or greet you.
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Saud A. Couples United Arab Emirates, June 7, 2015
The location is very good

Location breakfast
9.3
Good
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Customer Reviews - Royal Dar Al Eiman Hotel, Mecca

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