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Royal Garden Hotel

69 Mody Road Tsimshatsui East, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 420
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

based on
84 reviews

Value for Money
8.0
Location
8.7
Staff Performance
8.7
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.5
Food/Dining
8.0
Solo travelers (84)
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Elyse N. Solo travelers Hong Kong, July 06, 2014
terrible customer service

None
4
I was staying there for a night last week and was greeted by unfriendly and unreasonable staff when check in. There was confusion between my ID name and registration one on agoda - which I was never asked by any hotel staffs worldwide before and it really shocked me because of their insistency and named it as "standard procedure". If there is any doubt I think it is better for the hotel to check with agoda instead of arguing with the client in a bad manner. I don't think any client expects a poker face when they go for a check in in a five star hotel! The room is just standard but not worth for money. Curtain in the washroom is smelly obviously they do not have a strict standard on maintaining the room facilities.
Elyse N. Solo travelers Hong Kong, July 06, 2014
Pay to suffer. Unprofessional front desk service

can I say none
4
I was greeted by unfriendly and unreasonable staff when check in. There was confusion between my ID name and registration on agoda and they ask me if I can prove myself as the payee - a genius question that I never asked by any hotel staffs worldwide before and it really shocked me because they insist as a "standard procedure". If there is any doubt I think it is better for the staff to check internally instead of arguing with client on the front desk with a rude manner! It is terrific to be greeted by a poker face in a five star hotel! Amazing experience indeed. The room is just standard but not worth for money. Bed is OK yet small with no view at all. Curtain in the washroom is smelly obviously they do not have a strict standard on maintaining the room facilities.
Yongyi L. Solo travelers China, August 20, 2013
Enjoyable, clean, high class

room service, clean, location
9.7
Paresh N. Solo travelers Hong Kong, August 05, 2013
nice hotel and friendly staff

friendly staff, centrally located, good shopping area
8.3
the stay was good and nice. staff were nice and friendly.
Man C. Solo travelers Hong Kong, June 07, 2013
Value for Money

Good location, very attentive service and the room was cozy
8
Guat H. Solo travelers Singapore, March 30, 2013
comfortable

clean, close to shopping area, fast room service
8
Melissa S. Solo travelers United States of America, March 28, 2013
Comfortable

Good service
7.7
Vijai P. Solo travelers Netherlands, March 17, 2013
Great location

Location, clean rooms, nice staff
7.3
The hotel is located naar East Tsim Tsa Shui MTR station (walking distance). The shopping district and the sights are easy accessible through this station. The room is small but very well furnished. The beds are very comfortable and the bathroom is excellent. The hotelstaff are very helpfull and friendly
Divesh H. Solo travelers Mauritius, March 04, 2013
lovely hotel

big rooms
9.3
i had a very good stay and everything i will come to hong kong,royal garden will be my first choice.
Agung B. Solo travelers Timor-Leste, January 03, 2013
Good Stay in the heart of TST area

Strategicly Located, Nearby Shopping Malls and Eateries..
9.3

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Customer Reviews - Royal Garden Hotel, Hong Kong

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