Very good 7.6
Based on 216 reviews

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About Royal Hotel Durban

Description

Royal Hotel Durban, located in Durban City Center, Durban, is a popular choice for travelers. The hotel is not too far from the city center: just 1.00 Km away, and it normally takes about 35 minutes to reach the airport. With the city's main attractions such as Art Gallery, Natural Science Museum, City Hall within close reach, visitors to the hotel will just love its location.

Royal Hotel Durban offers impeccable service and all the essential amenities to invigorate travelers. To name a few of the hotel's facilities, there are 24-hour security, photocopying, taxi service, 24-hour front desk, facilities for disabled guests.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, mirror, towels, internet access – wireless, non smoking rooms to please the most discerning guest. The hotel offers fantastic facilities, including fitness center, sauna, outdoor pool, spa, massage, to help you unwind after an action-packed day in the city. Superb facilities and an excellent location make the Royal Hotel Durban the perfect base from which to enjoy your stay in Durban.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)

Swimming & soaking

  • outdoor pool

Food & beverage

  • room service
  • restaurant(s)
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • salon
  • shop(s)
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • meeting facilities
  • business center

Languages Spoken

  • English
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Policies

Child and extra bed policy
Children 0-3 year(s) Must use an extra bed
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 460 ZAR
Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 1.00 Km
Distance to Airport: 35.0 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 16
Number of Restaurants: 2
Number of Rooms : 204
Parking Fee (per day): 75 ZAR
Room Voltage: 220
Time to Airport (Minutes): 35
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.2
  • Location 7.8
  • Room Comfort/Standard 7.7
  • Service 7.7
  • Value for Money 7.8
  • Food/Dining 7.1

Campbell C.
South Africa
July 05, 2016
Satifactory
Enjoyed every bit

Campbell C.
South Africa
July 05, 2016
Great service from great staff. Clean rooms . Well managed place and lovely tasty food
Just need to upgrade TV's and bed linen (need more when cold)

Henda O.
South Africa
June 27, 2016
Dissapointing!
Adoga never forwarded our booking to the hotel and they weren't ready for us on arrival.....luckily they had a room available. No Hotel Directory in the room......didn't have clue about booking out time, room service etc. TV bouquet pathetic......picture quality even worse. Went to the restaurant in the hotel for supper and ordered white wine. Were told out of stock....NO white wine. So we ordered red wine. Once our food arrived we followed up on the red wine and were then only told there is no red wine...also out of stock. And this is a 4 star hotel???

Koot D.
South Africa
June 24, 2016
Summery
Towels were in bad condition. Shower did not properly function. King size bed had a flat sheet on the mattress that was WAY to small for the mattress. No hairdryer. No stationery. I stayed for 2 nights. Tea/coffee/milk/ sugar was not replenish. My overall impression can best be described as "illusions of grandeur"

kumarie P.
South Africa
June 23, 2016
Comment
Location not good - should have another entrance to hotel - traffic terrible & people approaching you to assist not safe aircon - did not know where to adjust. NO hot water No sign to tell staff not to disturb or to clean room Taps work on such a high pressure Check in & out time not conducive to visitor requirement eg I visited Durban to visit a sick person. Was not able to check in early but had to check out at 10:00. No time to even have breakfast or use the facilities available. Parking fee should be an option on the web site. The price gives the impression of cheap in comparison to other hotels but is not when parking added at reception.

vuyelwa V.
South Africa
June 23, 2016
I always go back to the same hotel, good location, food was good, nothing to complain about. My 13
I have recommend the hotel to my friends will continue doing that.

Somikazi M.
South Africa
June 20, 2016
Weekend
We had the best time of our lives and next time we are upgrading to Big with everything.

Kevin R.
South Africa
June 18, 2016
Worst hotel and staff members i have ever dealt with.
Rude, dirty, unhelpfull, Treat their guest like dirt. Unsafe. Managers refusal to intervene.

Rakau M.
South Africa
June 03, 2016
i reallly enjoyed my stay at the Hotel
will definitely book through Agoda again

RABELANI R.
South Africa
June 03, 2016
Good reception
Enjoyed my one night stay after rinning comrades, next year i can use this hotel



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